iPhone Screenshots


Are you concerned about identity theft? Are you looking for identity theft protection that’s built around you? Get better detection, protection, and resolution with Experian IdentityWorks℠. By downloading the app and setting up a free account, you will receive:

We’ll scan the dark web one-time and see if your email address, phone, or social security number is being traded there.

Because we’re Experian, we’ll also actively monitor your Experian Credit Report and alert you in real-time to any activities that may be an indicator of identity theft.

With your new IdentityWorks Basic account you can access your Experian Credit Report via the Experian CreditWorks app or by logging on to Experian.com.

If you decide to upgrade to one of our premium memberships – plans starting at $4.99/mo. – you’ll receive comprehensive active monitoring of your identity. The moment we detect a threat, we’ll alert you with a push notification**. This includes:

• Active Dark Web surveillance to track your identity in the dark corners of the web
• 3-Bureau credit monitoring^ to make sure no one is taking out credit in your name*
• Public records monitoring* helps you know if crimes in your name are falsely booked or reported in the court system
• Social security monitoring*
• Bank & credit account takeover attempts*
• Payday & non-credit loan scams*
• Change of address attempts*
• Neighborhood sex offender monitoring*

Proactively protect yourself with one of our premium memberships and Experian CreditLock. Keep your Experian credit file locked to protect against identity theft and prevent unauthorized access to your credit file. Unlock your credit file easily when you need it.

If your identity is stolen, speed matters. We’ll be with you every step of the way to fix it quickly with dedicated fraud resolution support. Plus, with your active premium membership, you’ll have up to $1 Million in Identity Theft Insurance*^ that could replace stolen funds linked to unauthorized electronic transfers, lost wages, and more.

Experian was the first company and credit bureau to offer on-line credit reporting services in the United States of America, and now is the leading provider of credit data and services. Experian maintains credit information on approximately 220 million U.S. consumers with more than 1.5 petabytes (1.5 quadrillion bytes) of data, empowering consumers to manage and improve their financial status, and helping them to protect themselves against fraud and identity theft. Experian is deeply committed to educating consumers through financial literacy and funding programs, and work with non-profit and public education leaders across the U.S.

Privacy Policy: https://usa.experian.com/login/#/publicPrivacyPolicy
Terms & Conditions: https://usa.experian.com/login/#/publicTermsAndConditionsFree

* Requires an Experian IdentityWorks Premium or Experian CreditWorks Premium membership.

** Granting the app permission to receive push notifications and signing into the app at least once are required to enable this functionality.

^ Monitoring with Experian begins within 48 hours of enrollment. Monitoring with Equifax® and TransUnion® takes approximately 4 days to begin, though in some cases cannot be initiated during a trial period. You may cancel your membership at any time.

*^ Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. (AIG). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits for Experian CreditWorks Core, Plus, or Premium at Experian.com.

What’s New

Version 1.4.11

• Bug fixes and other minor improvements

Ratings and Reviews

2.5 out of 5
70 Ratings

70 Ratings

ikilimnik ,

No push notification :)

This app in its early stages of development. It has a number of noticeable UI bugs. But the main problem is that app doesn’t push any kind of notifications, which defeats the whole point of Identity Theft prevention. Unless a user opens the app s/he won’t see any alerts regardless of their severity. I reinstalled the app several times and made sure that notifications are enabled for the app, but to no avail.

I have this app for a week now and saw bunch of test alerts (initial credit checks etc) inside the app, but no push notifications. Even emails notifications are very intermittent. LifeLock and IDShield apps don’t suffer from this problem.

Experian offers absolutely zero technical support in regards to their applications.

dasteelberg ,

Terrible, credit freeze functionality costs extra

Now that you can freeze access to your credit report for free, I downloaded this app to simplify the process. With Equifax and Transunion you can use their apps to easily freeze and unfreeze your credit report. Not Experian. Apparently you have to pay $9.99 a month for their premium service in order to be able to freeze and unfreeze your credit report with this app. Otherwise you have to call them or go online and fill out a lengthy request form.

Developer Response ,

dasteelberg, You are correct, we unfortunately don't have the ability to perform a security freeze in our apps yet. In the meantime, here's a link that provides the details on how to perform a free security freeze online or by calling us:

Hatman2010 ,

Can not register

I attempted several times to register for their service, both through the app and online, but their system does not work. Not something I’m looking for in a service that would monitor my personal information. Also, cannot access a representative for help, when I call the number they gave me(automated site just told me to go their buggy site. Zero help whatsoever). Would give zero stars if possible. I planned on paying for their service, but it will go elsewhere.


58.8 MB

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© 2017 ConsumerInfo.com, Inc.


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