ExperienceFellow is an app that enables invited customers to give detailed feedback regarding their customer experiences to any company or organization. Like a digital diary, customers can add touchpoints (moments of direct or indirect contact with a certain product, service, or brand), name these, evaluate them, and document them with text, photo, video, or audio notes. Furthermore, meta-date such as date and time, and location are collected. With ExperienceFellow customers can have a direct impact on the quality of any product or service they are using.
Fix to allow editing text in iOS 11 again
Ratings and Reviews
Solid mobile ethnography tool
Records location and time data. Intuitive to use as a "user." Can't wait to try this on a design research project.
- More than Metrics GmbH
- 25 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, French, German, Italian, Russian, Spanish, Turkish
- Age Rating
- Rated 4+
- © ExperienceFellow GmbH, 2017
With Family Sharing set up, up to six family members can use this app.