EZ Receipts 4+

I have had nothing but heartache with working with the WageWorks Customer service. I will never understand that, I, a non WageWork Employee, an understanding the regulations and concept of this card and its benefits more than its employees. Thankfully this application makes me confident when speaking and trying to help educate them but still they persist with their ignorance. With that being said, this application has helped me understand the balances available to me. I suggest you all just believe in the app and don’t even bother calling their customer service unless they owe you money haha 😂

In general this app is okay to use, but it has several major issues/flaws. First, in using the app on my iPad, I have to have a keyboard connected in order to enter the receipt dollar amount, specifically to move past that screen. Without the keyboard and its enter key, I have no way to finish submitting the receipt. The second issue is more sneaky and has to do with the image that the app captures of your receipts. The app make you feel like you are choosing the area of the receipt to submit by moving the sides of a rectangle/trapezoid around on the image, but the chosen area is not what is submitted. What is submitted appears to a cropped version of your original image, and the cropping seems to ALWAYS chop off an important part of the receipt. Why make me feel like I have directing the cropping, but then just upload whatever the app thinks is correct? PRO TIP; if you are having claims denied, look at what image was uploaded. Chances are its a horrible crop of your receipt. I have submitted the same receipt three or four times trying to get the app to upload the whole image. Try taking the photo with lots of room on all sides of the receipt so the auto-cropping chops off the extra room instead of the important parts.

If you can get past the absolutely absurd password requirements and the very poorly designed authentication features, this app is actually pretty good. I love the upload photo options for receipts and the overall functionaloty of the app. However, the headaches I continually have due to the app logging me out and forcing me to remember a ridiculous password because Face ID stops working is a major flaw. Every time you update the app it logs you out. When that happens I have to reset my password every time because, well the whole point of Face ID is...wait for it...so that you don’t have to remember your password!!! The thing that makes me laugh is that you can’t use any of your last 20 PASSWORDS? 20? That’s insane. So I end up making more and more cryptic passwords and forgetting each one. Anyway, while this review is mostly tongue in cheek, please make sure that your app updates transfer the authentication with them going forward so that Face ID will keep working. Otherwise, the app is mostly good.