EZ TAG 4+

Touch ID Not Working

Face ID works correct on my X Max but my new SE with Touch ID will not let me bring up the settings menu so I can not turn Touch ID on. I noticed a review from February saying they couldn’t get Touch ID to work either. I thought it might be an issue because the SE is new but now it seems that it was an issue before the SE was released.

Phản Hồi Từ Nhà Phát Triển ,

Thank you for your feedback. This issue has been resolved in a recent update. If you continue to experience this problem please contact us at www.hctra.org/HelpAndSupport.

Still waiting ... and waiting ... for our transponders

We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Unfortunately, you can only buy them at state stores or order them online. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (I’m spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas).

I ordered our transponders on July 3, 2020. It is now July 21, and still no transponders. We’re only here for another ten days. So, I’ve pretty much given up. What a useless bureaucracy.

Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldn’t afford the risk of a citation being sent to my rental car company.

Phản Hồi Từ Nhà Phát Triển ,

We apologize for any inconvenience this may have caused. If you would like to follow up, please contact us at www.hctra.org/HelpAndSupport.

This is literally Highway Robbery.

Sure, you guys clean up the highway and sure you guys offer road side assistance, but is all of that really millions of dollars worth of maintenance? I doubt the wages of a couple road cleaners and some call center operators cost you millions of dollars. You guys are abusing Houstonians and I am fed up. I pray that one day toll roads are outlawed, after all that’s why I pay taxes so my roads are built and maintained. Not to mention you are a bunch of liars as originally the toll was going to be used as a way to “pay for the highway building costs” which was a blatant lie as the highways are paid off and you continue to charge taxpayers millions of dollars a year. If you’re a Houstonian, stop allowing these companies to rip you off, stand up for yourself and say **** you to tollways.