FAB Mobile Banking 4+

I am so much impressed by FAB's commitment to equality and inclusivity! As a foreigner from Ghana, I've experienced firsthand how they treat all customers with the same respect and professionalism, regardless of nationality. Their staff is culturally sensitive, and I've never felt like I'm being sidelined or treated differently because of my background. The bank's mobile app is also intuitive and makes managing my finances a breeze and their online banking platform is user-friendly and efficient. I'm grateful for the peace of mind that comes with knowing my accounts are in good hands. They understand that everyone deserves top-notch service and care. Kudos to FAB for setting a high standard for inclusive banking! FAB, the best bank in Dubai, United Arab Emirates😊💖💞!

Dear Davis, thank you for your wonderful feedback. We're always happy to serve you. It is our mission to provide our customers with a seamless and secure banking experience and we're delighted to hear that you enjoy banking with us and that our app has made your life easier.

FAB has gone so far with their services from a good daily banking to one of the worst banks in UAE. They’ve toke the opportunity of Covid-19 excuses to terminate people, SLOW THEIR TRANSACTIONS, and delaying requests in the name of COVID 19, they ask customers do do their transactions online when 70% of the in person transactions options are not available online, and when you call the call center they answer you with their famous slogan “we will inform the concerned department and they will get back to you” which they never ever did because apparently there are no one to call you since everyone is being terminated. Now they have cancelled their options to let customers see how many miles they earn from Etihad current account and decided to shift it to mobile banking that “rewards” option never work.. what else can you do FAB, thank you for proving to me and giving me another reason to shift my account to another bank and close my account with you.

Dear customer, we hear you and we're sorry you've had a less than satisfactory experience with us. About FAB Rewards, we've recently introduced it on FAB Mobile and we're ironing out all the details, so it's possible that you've faced certain issues with redemption. However, you can be assured that this is only temporary and all your Rewards will be credited to you. Please do email us at atyourservice@bankfab.com with your details. Our team will ensure that your concerns are taken care of.

The best bank I’ve ever used in my life. FAB customer services is the most awesome of all other banks in UAE. I was having issues with my bank account and they listen to me, checked where the errors might come from and even give me extra cash in my current account. What a lovely and wonderful bank. I’m using this opportunity to inform and advice all citizens and foreigners in the UAE to try get a FAB account and be receiving their salary in it or use for your business. I bet you’ll never regret using FAB.

We are delighted to receive this feedback from you. Our mission is to offer our customers a seamless banking experience, and we are glad it has made your life easier.