With Facebook Business Suite (formerly Pages Manager App), you can access and manage the tools your business needs to thrive across Facebook and Instagram together, simplified and in one place.
Use this app to:
• Create, schedule, and manage posts from a single app, so you can share with more people at once
• View all messages, comments, and activity that need your attention, so you can easily respond to customers
• See what's working with insights about your audience, so you know how you're doing on both Facebook and Instagram
• Stay focused on what matters with notifications about important activity
What's new: We've added more features to help you better connect with your customers.
• View and manage your published and scheduled posts within a calendar.
• Create and schedule Facebook and Instagram stories and manage them from the Posts & Stories tab.
Ratings and Reviews
I love having an outlet for my small business that’s not on Etsy. Much of the features are useful but it needs quite a bit of work. First, I wish I could post both a picture & a video at the same time. I like to showcase my items in still photos & a video. But currently, you cannot post both at the same time. It’s annoying and doesn’t allow me to display my items. Second, I cannot tag my clients in my posts. I would love to be able to tag a client in a post when I’m showcasing their custom item. Third, PLEASE STOP making recommendations in messenger. QUIT asking if I want to “book an appointment” or telling me “orders now get reported in ads manager”. These stupid boxes pop up in random private messages & it WILL NOT GO AWAY! They’re annoying and when I click “Not now” the box disappears but then comes right back when I enter back into that private message. Please make it stop! I’m sure there’s more feedback I could give, but this would be a great start! Thank you! 🤩
Stop “fixing” things that don’t need to be fixed
I’ve had more problems with the Business Manager than I ever did with Pages. The layout is too “clean” in the sense that everything has the same white/grey color scheme. I can’t share Event Invites/ links to my page’s timeline from the app, which is a problem because I’m a musician. I’d like to “Schedule” my posts about reminders for shows with links to their appropriate Events, but I can’t. I have to go to my actual Facebook app and share them from there (and don’t even get me started on THAT update) and set alarms on my phone for when they need to be posted because I can’t schedule them. I’ve also had a bunch of problems with bugs/glitches, not receiving some notifications, receiving some notifications multiple times, and poor access the server to post on my timeline (it takes a long time, times out, or disconnects completely. I usually have to close out the app completely and relaunch it).
Overall, I feel like Business Manager has just taken important features for some of us away (the reality) versus giving us a user-friendly app to handle everything in one place (the intention). It’s great that I can post to Instagram simultaneously, but it’s still missing A LOT of the features and convenience that was a part of Pages. Stop “fixing” things that don’t need to be fixed. Stop changing the layout. Give us back the features we actually use and need.
A ton of bugs!
There are several bugs with this app. It’s not even a functioning app anymore. It used to run great before they changed their name from Facebook pages to business suite. Ever since day light savings change, they have been sending reminders to my clients one hour off from their actual appointment times (you can see how this is bad for business). Also, you can not edit appointment times easily anymore. The pop up box to edit is over top of other buttons on the screen that makes it very difficult. My customers no longer get an appointment confirmation after I confirm their booking, when clients request a book now appointment. So to the client it is as if their appointment is not confirmed. Clients don’t get confirmation when I manually add an appointment either. This app just keeps going down hill. It started out with a few thing once they changed to business suite and it keeps getting worse and worse. I appreciate this app for my business, it really is a great feature to business FB pages, I hope they can start making improvements. At this point even just going back to how it used to be would be awesome.
Edit: yike! This app keeps getting worse! Now I am getting appointments request and it does not notify me, nor does it let me message the client after approving the appointment. PLEASE PLEASE, get this 🙏🏻. Customers don’t understand when we don’t get back to them. I have zero way to contact my client because of this.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Search History
- Browsing History
- Usage Data
- Sensitive Info
- Other Data
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- Facebook, Inc.
- 238.8 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Arabic, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Tagalog, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Zulu
- Age Rating
- © Facebook, Inc
With Family Sharing set up, up to six family members can use this app.