Facetune: AI Background Editor 4+

Veiled promises and unrequited love

I used to love you, but you’ve backed out on the very promises our vows we’re based upon 💔 I don’t want make this about money. It’s really about the kids. We only started out wanting two, but those two became so greedy that we had to take on second jobs to support them, and now we have no time left in our relationship for the love that started us. Now I don’t know if I even love our kids anymore…
So the fun is over when I have to pay for what use to be a stellar, free app. Now the basic intuitive features of face “smoothing” and lighting and background editing are just trials, and if I still have to pay a monthly or annual fee for a subscription of mediocre cheap-looking effects. I keep checking back to see if these features have improved with upgrades/fixes and if there are improvements to the free setting. Not to date.
I will continue reading pro-reviews to see if the subscription of $70 for this app outshines Photoshop and Lightroom subscriptions and learning curves.

Thief/useless

All this website want to do is steal your money it’s literally a setup your first time using the app you literally can’t use any of the services without purchasing the unlimited access literally you can’t do anything in this app without buying it so they midest well make you pay to download the app. So you buy the unlimited access on a free trial and all of the sudden you forget and they charge your card and if your card is locked they charge another card that they have access to. Then when you try to request a refund for it because you don’t even use the app ur not eligible for a refund. Like how are you gonna make me pay for something I don’t want or use. They won’t even let you cancel the service and get your money back your just forced to have the app and they take your money. It’s literally all a set up because you can’t use 99 percent of the features without paying for it then when you don’t need it anymore your still paying for it and they don’t give u a receipt so u can tell ur bank. Literally I used the free trial one time when I first bought it and now a week later 64 freaking dollars is taken out of my account for something I literally don’t use. If they were honest a legit they would let your refund but since that’s the only way they make money I stealing from people there not going to. Moral of the story don’t get the app thinking it’s free

Phản Hồi Từ Nhà Phát Triển ,

Thank you for your review. To clarify, while we do offer subscription plans, our app is free to download and can be used without a subscription. As a free user, there are some limitations, but you can still access and use a variety of tools without any cost.

Nothing but a scam!!

Signed up for free trial and next day after exploring the features decided to cancel the free trail as not what I was looking for. There is no option to cancel free trials on this app. Could not find the option to cancel. Search in app gives you directions to go to account then to cancel and there is no such function. The only thing close is an option to delete the app but clearly states if you delete the app you will still be charged. I Googled in how to cancel facetune and it gave me the same directions. Also found numerous complaints from others on not being able to cancel the free trial and being charged. People also stated they sent emails thru the support app and never got any response. I never received a receipt so could not call my credit card company or Apple Pay until the charge showed up as pending. Pretty slick app feature guaranteed to steal your money. I sent an email the day after signing up for free trial stating there was no way to cancel the free trial and wanted it cancelled—-surprise no response!!! Just charged me instead. Others noted the same thing and ended up having to pay the subscription fee. My charge came thru on Apple Pay so called Apple Support and they helped me cancel the charge. I luv Apple!!! Told Apple they need to remove this app from the App Store due to the apps nefarious practice would give them zero stars if I could.

Phản Hồi Từ Nhà Phát Triển ,

Thank you for your review. To cancel your subscription, please tap the Settings icon in the top right corner of the app, then tap on Contact Us. In the search box, just enter the word 'Cancel' to view an article from our Help Center that clearly sets out the steps for cancelling your subscription. Thank you.