Facetune AI Photo/Video Editor 4+

Developers,
Thanks for all the features included in your app. I believe the could be better for such a high subscription price. For that amount of money, the background removal tool needs some help. It never masks properly, and adding a “fix” feature to tools that don’t go a very good job is not the answer. The tool should work and that’s that. Y’all know that already though. A lot of the tools do a poor job at recognizing the parts of an image that is to be affected and automatically selected to do adjustments: The Eyes tool is not very good, it always selects the wrong part of the eyes, and we should be able to select the eye and modify it as we want. The Paint feature should have sizing options for the brush/eraser for fine details. The are other issues but I truly believe y’all are aware of these issues already. Hopefully they can be fixed in a future update. Despite the things that could be better, it is very fun to use and has so much potential.

Thank you for taking the time to share your feedback, please email us at facetune2.support@lightricks.com so we continue this conversation and relay your feedback directly.

Selfish app creators. How do you have a “free” option with limited stuff “which Is decent limited stuff” but only allow us to “preview” our edits??? Then when we go to save the photo we edited with your “so called free” limited edition or whatever you would call it, it does NOT allow you to save a picture you edited using their “free” option. It tries to make you pay for it. So what I use to do was screenshot the photo I edited with the FREE option. But since the app creators are selfish they seriously put a block on screenshots 😂😑 don’t ask me how the hell they did that but that obviously doesn’t stop us 🤷🏻‍♀️ they forget how advanced & updated IPhones are now a days. A screenshot block didn’t block me from still claiming my “so called free edits” ya know the one they offer to you for FREE but then try to get you once you’re done editing your hphoto😂😂 I’m just making this review to let people know that this app isn’t all that. And how it has false advertising & how the creator really thought they would be able to not allow me to keep the photo I just edited 😂😂 there’s other ways of saving what’s on your screen other then a screen shot. “It was worth a shot though” 😉 but seriously people the App Store has way better and FREE editing apps that have the same exact options as this one & more. You cam, inshot, filterra-(my fave one ) Also love image effect edit lab. 🤓😏😏😏😋

Happy to explain, you don't have to pay to use the app. It is free to download and has many features you can use however you like. There are also Pro features that require making a purchase, but that's completely optional. If you feel Pro isn't for you, stick to the free tools and you will be able to save any Project - for free.

In addition, we appreciate you taking the time to share your feedback. Please email us so we can continue this conversation and reply to your feedback directly.

To do so, tap on the settings icon in the top right corner and then tap on Contact Us. A contact form will appear for you to enter the details of the issue, look forward to hearing from you and have a great week.

I went back to the app after editing a photo. I was maybe exited out of the app for 20 minutes and when I entered again and went to edit the same photo I thought it obviously saved. My changes to the photo had been permanently altered, and I had not completely exited out of the app or refreshed it. Instead of the regular photo it was supposed to save, it saved a weird screenshot including some of the editing tools inside the photo. I had the blue curve marks permanently around my face from when I was previously editing my same photo. I also had the rest of the options for tools and editing options taking up most of the top and bottom of the photo. My face was the only part of the photo that was visible and the original photo included my whole entire body. I tried contacting support but it told me that I needed to two add an email to my account. From the beginning I have logged in with my gmail account email and password to use the app, because of this requested email issue I have searched the settings and found there is no option to add an email; therefore I cannot contact support about this issue. I am currently paying for the monthly membership and to experience these issues is inconvenient. Hopefully someone will reach out to me about this issue. Thank you.

Sorry to hear this! We would like to help! Please email us with your input to facetune2.support@lightricks.com as we take user insight very seriously.