Family360 - Family Locator Ratings and Reviews

Waste of time and money

I found this APP to be a total waste of time and money. Purchased to track family’s location in case the information is ever needed. What a joke. Times were rarely correct. Last location of the day (home) was usually the only one correct. But time of arrival is the current time. History was also of no use. Lastly, you cannot get a refund of the yearly subscription if paid.

I expected something much better from a Microsoft product. I am sorely disappointed.

Didn’t work well

It never had our location accurate. I had to resort to using find my iPhone app to see where my teenage daughter was at. And I only paid for this family 360 plan to see how fast her speeds were when driving since she is a new driver. I didn’t really need it for location as iPhone allows u to see where ur family members are at at all times. This app was a waste of money. Was not user friendly either. I looked up the same problems others were having and there wasn’t much of a solution.

Also some of the features worked fine at first and then later they stopped working. Like whenever someone would go out of our home circle it would alert me at first and then it stopped doing it on its own even though we never changed anything. Weird.

A must have for all family, especially for new young drivers and your love ones with health issues

This is a must have you have children just beginning on their journey of becoming a first time driver. This is a must have it give you a piece of mind knowing where your love ones especially your young drivers a must have for the entire family. I give it a thumbs up five stars!

Inaccurate location

The location is inaccurate me and my boyfriend live together and we use this app, mind you we have multiple cameras in our house and I fell asleep after him which is the time it said he was gone and it said he was gone for 3hrs of the night, which isn’t even possible being that we have 6 cameras & he was asleep right next to me also said on the maps part that he drove from home straight to work but on the history that he was at his brothers and drove straight to work from their. Also when I’m in traffic it will show that I stopped and the trip ended, it notifies you late and I paid for notifications it’s poor software and a waste of money try a different location service.

BE CAREFUL!!! Read the privacy policy!

This company is registered in India and not bound by certain data privacy laws some of us are accustomed to. Their privacy policy indicates the following:

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.

Developer Response ,

Hi
Please do not spread misinformation.

No support at first

I've paid for premium for additional features which are not working and they offer no support despite several emails. They do not respond.
Update- they responded now and my issue is fixed. The tracking and alerts are helpful. The app is working much better now and it is useful

Developer Response ,

Hi,
I apologise if we missed your email.
Please contact us at support@family360locator.com so that we can resolve your issues.

Never updates even with premium

Don’t waste your money on this app if you live outside India. I used and bought it as an alternative to the other purple tracking app because it doesn’t store data i.e. location history. You know in case the FBI wants to know where i buried the body, they won’t find it in this app! Well yeah, you won’t find ANYONE you want to find, you PAID and they AGREED to be found, either. It says live tracking with premium more like dead tracking… don’t waste your time, money, effort unless for some reason you like annoyance and frustration. Going back to LIFE 360, the BETTER purple app.

Not just for me

So I’m having a trip coming down from Florida and I decide to stop at my sisters house So my kids can hang out with there cousins and I’m in traffic and it stops and it says trip ended so I decide to call my sister and ask what her address cause I don’t remember her address and then she says the address and I put it in on my gps in my car and after my we visit my sisters I decide to use this to travel back home I stop at a really long red light and my trip ended once again I got mad 😠 and so basically this app is just not for me maybe some people but not me

Kinda Works

Found out my kids were speeding way above the limit so I got this so I could get alerts when they speed. I don’t get the alerts although I can see their speed as they are driving. It works but just don’t get the preset alerts. I reached out to customer service and have yet to hear back. Probably won’t keep the premium service, just the free basic service or go back to Life360.

Other free app better

The only reason I downloaded this app is Life360 went down and my daughter was going to a party and I needed to track her. While the app does seem accurate , with Life360 they allow you to tag as many places as you want where as with this app you only get one free tag and then have to pay for additional.

I use it as a back up app but definitely not as my go to app.

Developer Response ,

Hi,
No product is free, in some form or another, the other app companies make profits by selling your and your family's location data to different third-party companies. We do not show ads or sell your location data, I hope you understand why we have the pricing on the app currently. If you care about your privacy we can promise you that to date we have never traded any location data of our users to surplus our profits.