Browse and purchase official merchandise from your favorite Creators. Gain access to exclusive deals, pricing, and releases only available through the Fanjoy app. Turn on notifications so that you can be notified first once a new product is releases before it sells out!
• New and improved user accounts
• Easier and faster checkout
• View and keep track of your orders
Ratings and ReviewsSee All
The BEST customer service
So my husband and I are huge fans of David Dobrik and we love watching his videos and listening to the podcast. I decided to surprise my husband with the mint hoodies through Fanjoy but I didn’t want to buy them at full price since there’s an after pay option. I tried using this when purchasing them but accidentally paid full price so I reached out to their customer service team. Not only did they respond quickly to every email I sent out, but they helped me through the process of finding how to choose the after pay option, and immediately cancelled my previous order so the refund was instant. I’ve never had such great service with any company and I couldn’t be happier. If you’re wanting to use after pay (the option that allows you to make installment payments instead of paying it all at one time) then please remember to use safari, and not google chrome and also not the app because it won’t give you the option on those browsers. Happy shopping!
Due to being a fan of Sam and Colby, I wanted to invest in a few pieces; hoodie and a phone case. At first, I was a little skeptical on placing an order due to others saying, “I never got a confirmation email,” which kind of set me off a little bit, but I ordered anyways. I got the confirmation email, which was great. It took two days for my order to be shipped, which is okay again due to me ordering on a Saturday. Overall, a great experience.
FANJOY IS HORRIBLE
the app is fine but the customer service is terrible. I’ve spent over $2000 on their website and they are so disorganized. It literally takes months to ship items and when they do come you end up very disappointed because they are somehow flawed. Almost everything I’ve ordered have been reshipped due to them being damaged/flawed/not even the right item. when you do decide to complain about shipping time they tell you to wait, wait and wait. I mean when you pay way too much for a T-shirt you should have it on time. They mention they ship in one week but I have literally waited months for my package! It’s even worse because when you do confront them on it, they don’t do anything! I WISH DAVID AND JAKE WOULD FIND A NEW COMPANY TO WORK WITH BC THIS IS INSANE! They should be sued for false advertisement. During Black Friday they also raise their prices on that item and shipping to give discounts so really you’re not paying any less. i’m so tired of this company. they don’t care about customers. they are in it for the money and it’s sick :/
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- Fanjoy Co
- 95.6 MB
Requires iOS 11.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Finnish, French, German, Italian, Norwegian Bokmål, Spanish
- Age Rating
- © Fanjoy Co
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