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Ratings and Reviews
We got this app as a free download & my daughter loved it so we proceeded to get the paid version. I then thought of rating it a 0 as it was muted. Nothing worked & my iPad mini 2 was not on mute or anything like that and worse yet it muted several of my daughter's other little apps. I then tried a few things along with a couple restarts but in the end decided if it wasn't going to get used I'd just delete it. And wouldn't you know it after it was off the iPad everything worked again. Then I decided to see if re-downloading it would make it work ok & it did! I was so happy as was my daughter. It all works perfectly as does all our other apps so except that little glitch it works nicely & we are happy! Thank you!
There is no sound!
How could my kid learn the number without any sound???
Developer Response ,
Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours.
All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon.
If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards.
If this doesn't work, email email@example.com and we will look into it further for you.
StoryToys Support Team
My 18month old daughter loves this app. Please update. After 5mins on play we get white lines all over the image. I even deleted it and reinstalled it but it still shoes white lines.
- StoryToys Entertainment Limited
- 108.1 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Korean, Portuguese, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- © StoryToys Ltd, 2017
With Family Sharing set up, up to six family members can use this app.