Favor: Texas Food Delivery ١٢+

Name: Favor: Texas Food Delivery
Rating: 4.8 (302250 reviews)
Author: NeighborFavor Inc.

NeighborFavor Inc.

- ٤٫٨ - ٣٠٢٫٣ ألف من التقييمات

- مجانًا

لقطات شاشة iPhone

الوصف

From restaurants and last-minute groceries to flowers, alcohol, and more, all your Texas favorites are all in Favor.

PROUDLY PART OF H-E-B
- Experience the quality, value, selection, and service you expect from H-E-B in every single delivery.
- Available exclusively in the Favor app, H-E-B Now is the easiest way to get last-minute groceries right when you need them. Best of all, you’ll enjoy absolutely fee-free delivery on all H-E-B Now orders over $25 through the end of 2024!
- Get restaurants for when you’re hungry now and groceries for when you’re hungry later—all in one place. Update to the latest version of the app to shop H-E-B Now and all your other in-store favorites!
- Delivery fees are always $0 from H-E-B-owned restaurants and stores, including H-E-B Beer & Wine, True Texas BBQ, and Blooms by H-E-B!
- H-E-B Visa® cardholders also earn unlimited 5% cash back on every Favor order.

THOUSANDS OF RESTAURANTS AND STORES
- Get the best selection of national and Texas-only restaurants—plus alcohol, flowers, and more—delivered in as little as 45 minutes.
- Support locally-owned businesses and give back to your community.
- Order from favorites like Burger King, McDonald’s, Buffalo Wild Wings, Papa John’s Pizza, Applebee’s, Whataburger, Panda Express, Church’s Chicken, Five Guys, Dairy Queen, California Pizza Kitchen, Firehouse Subs, Hooters, Jersey Mike’s Subs, Pei Wei, Romano’s Macaroni Grill, Urban Bricks Pizza, Velvet Taco, Zoës Kitchen, and more!

DELIVERY YOU CAN HANG YOUR HAT ON
- We’re committed to making sure your order is fresh, accurate, and on time (every time).

TRULY TEXAN HOSPITALITY
- We’ll always treat your order with care because we’re food lovers who just happen to be food deliverers.
- Enjoy one-on-one service and personal updates from your Runner (that’s what we call Favor delivery drivers).

PROUDLY UNAVAILABLE IN 49 STATES
- As a homegrown Texas brand and part of the H-E-B family, we’re uniquely focused on serving fellow Texans in more than 400 cities across the Lone Star State.
- Abilene, Arlington, Austin, Baytown, Beaumont, Brownsville, College Station, Corpus Christi, Dallas, Denton, Fort Worth, Georgetown, Houston, Killeen, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Antonio, San Marcos, Temple, and Waco are just a few of them!

5-STAR SUPPORT
- Want real help from a real person? Our Texas-based team is ready to assist you throughout your delivery experience.

The H-E-B Visa Signature® Credit Card is issued by First Electronic Bank, Member FDIC, pursuant to a license from Visa USA Inc. The H-E-B Credit Card is powered by Imprint Payments, Inc. See Rewards Program Terms and Conditions and Credit Program Cardholder Agreement on heb.com/credit.

٥ سبتمبر ٢٠٢٤

الإصدار 204.5.0

Howdy, partner! We made some performance improvements and squished bugs. Enjoy!

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٣٠٢٫٣ ألف من التقييمات

Change my opinion after recent interactions

Update: the support team patiently see the situation over my two orders and assist me. I like my recent interaction with support….

Old Review:

I order a food from a restaurant, I noticed they reduced two times service fee, once in the restaurant receipt and once again in the app… which cause double service fee… after contacting customer service they first deny it… then when I sent the receipts they refund only 5$ for one order… and they telling me they don’t know where it’s coming from… in my opinion they clearly know and scam people in this way… and they didn’t refund me for the second time?!…. Horrible experience on delivery of my order today…. The driver can’t communicate in English and when he come to my door while I show my ID to his face and he can read it but he want to grab my id to his hand and didn’t give me my order while shouting on me in Spanish… then I contact support and they just said you won’t charge for this order?!! Horrible experience…. I ask support how you can guarantee if I pass over my ID to him he won’t take a picture from it and save it on his phone and used it for scam purposes they don’t have any answer

Hi! We truly appreciate you taking the time to deliver this feedback. Please know that we value you as a customer and will always strive to provide the best solution possible. I'm so glad we were able to get this matter resolved for you!

Very unfortunate! I truly wanted this app to work well!

I have been using this app for awhile now and it’s always hit or miss but I kept ordering from them because they used to always make the situation right if any issues happened. However, sadly, this has all changed. The recent situation I was victim to is fraud. Favor wouldn’t help correct the fraudulent charges on my transaction. You as a company cannot promote specific prices and then double them and charge customers for things they didn’t order. It’s clearly fraudulent charges that someone else put on my order in addition to what I ordered… and y’all are OK with not handling the situation? Someone actually told me that they wouldn’t correct the charges because I had other issues in my previous orders. So now I’m being penalized for the other issues Favor owned up to and fixed in previous orders? That’s some messed up logic. I will never be able to use this service again if you don’t make this right and continue to support blatant fraud. My suspicions and evidence is that the runners are doing fraudulent charges on my orders and keeping it for themselves. Your app clearly has an issue that needs to be resolved and it’s not coming from me. I shouldn’t have to fight to “get a refund” for some thing I didn’t even order. Please do the right thing. It’s not that much money but it’s the principle. I should only have to pay for the things that I actually ordered, your advertised fees and what tip I agree to. Period.

Nothing Special

If you live in a big city like Austin or Dallas etc I encourage you to use any other delivery app like door dash. I was very excited to see that the small town I live in was finally getting a food runner app and originally had no issues with it whatsoever. Over time this service has become frustrating and essentially useless. The app seems to have gotten harder and harder to navigate, half the time what i want isn’t even available to order and I have to text the runner with an entirely different order than what i put on the app if i actually want to get what i want. It seems that all of the runners in my area are just extremely unpleasant or never want to work. I understand that runners are usually doing this as a side gig and have full control over the orders they take but the last several times I’ve tried using this service i just watch my order get picked up and canceled multiple times over the course of an hour before finally giving up. If you live in a small town that offers Favor just bite the bullet and go get it yourself. It’ll be infinitely faster. I strongly suggest that y’all add a feature that lets customers know if there are active runners in their area or not so they don’t waste their time waiting for an order that’s never gonna get picked up. That or maybe just don’t offer a service in such small towns where it likely won’t be able to flourish. Pointless 😡

أوضح المطور NeighborFavor Inc.، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.