5 Stars to Faye, I downloaded this app and purchased travel insurance to cover a one month trip to Europe on the basis of a Friend’s recommendation. The app is well designed and intuitive to use. I made a minor claim based on a bike rental company that would not refund a prepaid reservation due to inclement weather conditions. The claim process was quick and easy via the app and I received a claim credit promptly. Will be using their travel insurance on future trips.

Had Faye for an upcoming June cruise (purchased through the travel agent at the time of booking) so I decided to get a policy for our January trip. Price was good, coverage was great. The notifications Faye sent throughout the trip were very welcome and helpful. Faye had better flight information and updates than my airline apps. Will definitely go with Faye for all our upcoming trips.

We purchased insurance for our trip to Italy. Unfortunately my wife became ill and had to visit a physician, which caused us to miss a side trip from Rome to Venice for which we had purchased train tickets and our hotel stay. Faye reimbursed all costs as promised and transferred the funds to our wallet very timely.

I cannot express enough gratitude for the care and support I received from Faye Travel Insurance during one of the most difficult experiences of my life.While traveling in a remote area of Egypt, I suffered a devastating fall from a high ledge that resulted in serious injuries requiring spinal surgery, as well as surgeries to my lower leg and foot. The logistics alone of handling a medical emergency in a remote foreign location are overwhelming to even imagine — but Faye immediately stepped in and took charge with professionalism, compassion, and extraordinary efficiency.What impressed me most was not just that they “covered” the situation, but how deeply they cared about my wellbeing every step of the way. They even arranged for a doctor to travel from Cairo to personally escort me back to Cairo safely, where I remained for the next three weeks recovering before they coordinated my return home.Throughout the entire ordeal, I felt supported, protected, and genuinely cared for. Every moving part (medical coordination, transportation, communication, logistics) was handled with remarkable attention and humanity.When people hear the story of my “adventure,” I always make a point to emphasize my gratitude to Faye. In a moment of true crisis, they provided what felt like premium, world-class care, and I honestly do not know what I would have done without them.I would recommend Faye Travel Insurance without hesitation.

I purchase travel insurance for international trips, and especially for those with an activity component. My Fora Travel adviser suggested Faye as a travel insurance vendor. The app was so easy to use, and tracked my flights and gave me gate updates. When my bag was delayed by two days, I could quickly file a claim and easily email and upload the needed documents from my phone. Because my ski bag was delayed, I was freaking out a bit, but I remembered that this insurance would help me rent or purchase any gear I needed to enjoy my vacation as planned. Luckily the bag arrived before I hit the slopes! The ease of use, transparent resolution of my claim, and speedy reimbursement was great. I would have preferred to not need to use my insurance benefits at all, but I feel fortunate that the first time I’ve ever had to make a claim it was with such a high-quality partner. Thanks, Faye.

My friend and I were on a trip together and both had our trip cancelled while we were in our layover city. We had the exact same trip and hotel rooms and everything. My friend was reimbursed for her hotel rooms and I was not. If we were on the exact same trip and had the exact same issues and the exact same insurance then Faye should have reimbursed me as well, but they are refusing to. I definitely do not recommend this app or company.