FCMB Mobile 4+

First City Monument Bank

Designed for iPhone

    • 3.2 • 839 Ratings
    • Free

iPhone Screenshots

Description

The "FCMB" App is all you need for all your personal and business financial services.

FCMB App is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime!

For more enquiries and information you can caller contact centre on 01-2798800, 07003290000 or send email to customerservice@fcmb.com.

What’s New

Version 1.4.96

You can now generate and share your own NQR code, contains bug fixes and feature improvements

Ratings and Reviews

3.2 out of 5
839 Ratings

839 Ratings

Big_Arrinzz ,

Receipts should be converted to PDF

The app is generally good and easy to use. I think the next update should focus on how to share receipts by converting it to PDF rather than the option of image alone. Many banks have this option and this allows for better privacy of certain types when sharing receipts in a PDF format.

Developer Response ,

Hello Big Arrinzz, we appreciate your feedback. Kindly send us a mail via customerservice@fcmb.com for further engagement. Thank you.

Elo Nku ,

Very Important Notices

Good day,
I use an iPhone 13 - iOS version (16.5)

The app is good in general but I think there is a big room for improvement.

These are my suggestions:

1. When sending money, one should be able to search for the beneficiary bank instead of scrolling all the way. For example, if I am sending funds to a zenith account I have to scroll all the way to the letter “Z”. This can be strenuous at times and is not ideal, considering almost every other banking app has this option - (To search for the beneficiary bank name) when sending funds.

2. Most times when I received funds I am unable to see the full description/note written by the sender on the receipt, Bank statement, email notification or even text notification. It’s almost like there isn’t enough space on neither of these platforms to fit in all the characters. Please this is a very big problem as it prevents us from knowing what exactly funds sent to us are meant for.

Kindly do something about these to make the experience on this app much better for the customers.

Regards

Developer Response ,

Hello Elo, we appreciate your feedback. You can use thetransfer option which allows you input account number and then populates Banks names for easy click. Also the means or mode of transfer is important, not all means allows such narration, especially if the sender uses a platform that does not have such option. For further engagement, please call us via 07003290000 or 012798800 or send us a mail on customerservice@fcmb.com in order to address your concerns. Thank you.

shedrack tunde ,

It good bank but it very bad in some season

Hello my name is Fashina shedrack tunde. I sent a payment 5thousand naira to a first bank few months ago it was error my beneficiary I sent the money to go and complain about the payment in first bank but they did not see any traces of a transaction like that on his account. And recently it two times now I try to subscribe for data plan I got debited it was recently,the other was three days ago 2.5 #500niara mtn subscription I did not see the subscription on my data balance it two times for that now I think I will need to go for another bank if you don’t make changes and refund all my money!! Please

Developer Response ,

Hello Shedrack, apologies for the inconvenience experienced. Kindly share details of each transaction with us via customerservice@fcmb.com to enable us assist. Regards

App Privacy

The developer, First City Monument Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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