Field Force Automation 4+

Name: Field Force Automation
Author: Xtracover Technologies Private Limited

Xtracover Technologies Private Limited

Được thiết kế cho iPhone

- Miễn phí

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Miêu tả

Field Force Automation, or FIFA is an automated process to monitor, streamline and manage field support operations.
• Real time update against the complaint
• Better capture of working performed by the field engineer
• Faster response to the customer against his complaints
• Better call management by the field force, reflecting better SBD and closure of the complaint with in SLA timeline
• With all details of the complaint listed, field engineer can better diagnose and serve against the complaint he is attending
• Efficiency/productivity of the field force can be obtained based on their daily working through the tool
• Improve in communication between the field force and its regional center
• With Punch In report, the regional team has a better understanding of which engineers are active in a given day, thus leading to call assignment to the available field engineers
• Making conveyance gets easier as details are already captured, thus enabling field engineer to submit fast, and enabling SDMs to check and approve quickly.

2 thg 2, 2023

Phiên bản 1.0.3

Minor bugs fixes

Nhà phát triển, Xtracover Technologies Private Limited, đã cho biết rằng phương thức đảm bảo quyền riêng tư của ứng dụng có thể bao gồm việc xử lý dữ liệu như được mô tả ở bên dưới. Để biết thêm thông tin, hãy xem chính sách quyền riêng tư của nhà phát triển.