Field Service for Microsoft Dynamics 365 brings the power of field service with smart scheduling and resource management to mobile devices.
Field Service for Microsoft Dynamics 365 delivers the capabilities that your people in the field need to provide customers with the best possible service on virtually any mobile device. You’ll have the features you need, from dispatching and routing to completing work orders, managing invoices, and even upselling and cross selling. Field Service for Microsoft Dynamics 365 also offers a seamless user experience through robust offline capabilities and allows technician location tracking.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 9.1.231

Bug fixes

Ratings and Reviews

3.6 out of 5
12 Ratings

12 Ratings

sccer36 ,

Won't save

I enter a work order't save. Wierd

jddoyon2 ,

Good idea, bad implementation

My biggest gripe with this app is the constant syncing that eats up my battery. And if the internet is just a little bit weak, then I am stuck waiting for the program to catch up before I can make another data entry. It has always been infernally slow from the beginning and now with iOS 13, it is glitchy and crashes frequently. Apps are supposed to increase productivity, not hamper it. I have no choice but to use this app for my work orders so please fix the bugs and make it more efficient and user friendly.

Pvocc ,

Dynamics 365 Mobile

Unlike the other primary Dynamics 365 app, this app is considerably better and atleast functional after you configure the woodford settings. The only reason I gave it a 2 Star is because just like the rest of Microsoft Dynamics platform, the continuous updates and support for Mobile is just dragging. I wish Microsoft would invest In Dynamics a lot more as a whole rather then the once a year updates you get.

App Privacy

The developer, Microsoft Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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