Fieldcode mobile app 4+

Field Service Management

Fieldcode Germany GmbH

    • Free

iPhone Screenshots

Description

The Fieldcode FSM solution is the #1 software without fixed cost to reach climate positivity. Through the Fieldcode mobile app you can manage and support the daily activities of field service teams with an easy-to-use interface. Keep your mobile service delivery workforce updated on their scheduled events and important information including schedule details, customer info, communication details, order status updates, and on-map route information.

The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention:

- The user-friendly interface allows for a structured view of the tasks
- The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more
- All data related to an event is entered in the form of a report and synchronized on the back-end upon completion
- Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams are able to report events and their status at any time even when there is no internet connection
- Keep track of the time spent on each task and working time in general
- Track the progress when solving tasks
- Report task performance and task completion by collecting all relevant documentation

What’s New

Version 1.7.3

NEW FEATURES
• Custom fields created in Fieldcode admin panel are now displayed in Tickets/Device/Parts (item)
• You are now able to copy way more fields via long press or double-click
• Parts return options are now adapting better to return configuration
• You are now able to see the current app version on the login screen

IMPROVEMENTS
• We improved the fetching of parts
• We now inform you when a user is not existing while trying to log in
• We improved the location synchronization between dispatcher and engineer
• We addressed an issue where users would randomly getting logged out
• We addressed an issue where start work time was being saved as end time
• We further improved our error logging

App Privacy

The developer, Fieldcode Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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