Fieldpiece Job Link 4+

I’ve had the wireless charge and test kit for several months and have been overall pretty satisfied with the product. The range is great but the app needs some work. Several times recently when checking pressures/superheat the app randomly changed the PT chart without warning! R22 was selected but the PT Conversation was not correct(65PSI showing 27 degree conversion instead of 37degrees) it only corrected itself when I closed the app and reselect R22. If it wasn’t for the fact that I knew my PT conversion then I could have had big problems. Hopefully this is a issue that was resolved with recent update But if not please resolve. I have also recently added the air temp probes. The range doesn’t seem to be as good (like 1/2) and when I connect pressure,temp and air the app will not calculate superheat.
If these issues are resolved I would gladly raise this rating from 3 to 5.

Hi, sorry for the inconveniences and the late reply. Our tools and app have gone through several iterations and improvements, and we are certain we provide a better experience now than we did before. If you are experiencing issues we encourage you to give us a call. Our phone number is 267.753.6000, we work Monday through Friday, from 6:30 AM to 5:30 PM EST.

I’m taking the time to write this right now sitting in front of the unit as I have just spent an hour compiling a three system report with job link, only to find out that it did not save any of my pictures, refrigerant values, notes, or checklist for all three systems.

I have ALL of the Fieldpiece stuff, the SMAN460 refrigerant gauges, the SC660 multimeter, the SDP2 digital psychrometer, and the JL3PR probe kit. I have convinced more than 2 company’s to go to all Fieldpiece stuff due to the amazing report it can potentially create. USING THE FULL VERSION, this has been beyond unsatisfactorily . Is this what I get for spending $2,000 for the “best” diagnostic tools available? Not to mention the thousands upon thousands others have spent from my recommendation which now makes me look stupid since the app is completely useless now apparently.

I just promised this customer a full report and have to go tell them I cannot provide it due to the app being a complete failure. I can’t even retake value because I do not want to waste another hour of time here on it for it to most likely fail. All in all I may be switching the yellow jacket Bluetooth gauges and Testo from now on because I’m sick of this app having CONSTANT issues from day 1

Hi, we are sorry you've had such experience with our app. Job Link has been through several updates, and many issues have been weed out as a result. If you are still using our tools and run into any issues, I encourage you to give us a call to 267.753.6000, from 6:30 AM to 5:30 PM EST, Monday through Friday.

To be perfectly honest, I’m pretty disappointed. And I’m not entirely sure if it’s an app problem or if it’s a tool problem.

I just purchased the JL3KH6 wireless set and was super excited. It states that it has a 350 foot range which meant that I could leave the temp probes in the duct work while I was outside checking pressures to get real time updates and so forth...but the tools don’t stay connected to the app. I’m writing this review in an attic right now using this setup and am literally next to my temp probes and they keep disconnecting. My refrigerant sensors are on the unit outside and they keep disconnecting. I’ve got the app opened up on Two different devices, my personal phone and my company provided iPad. Both with different cellular services and it’s the same story on both. So again, not very happy, but not entirely sure who’s fault it is!!!

I’ll be more than happy to change my rating once this issue is resolved, but just know that if it’s not resolved by this summer, Testo here I come!

Thank you for the feedback. Please contact me directly at tgonzalez@fieldpiece.com. I'd like to hear more about your issues and get you up and running.
Once your issues are resolved, I hope you will consider updating your review. Have a great day!