Thank you for your feedback! Actually, when using Finder, there should be a prompt if you're trying to overwrite a file. We’d like to investigate this further to understand why it may not be working as expected in your case. If you could provide more details on how to replicate the issue, it would be really helpful. Please feel free to reach out to us at info@filezillapro.com.As for the upload progress indicators we’re currently looking into what kind of stats and information we can collect from Finder to improve this experience.

Thanks for your review! It's featured on our website. Let us know if you'd like it removed.

Thanks for your review! It's featured on our website. Let us know if you'd like it removed.

We’ve adopted the subscription model on the Apple App Store primarily because the majority of App Store customers prefer subscriptions, as they allow for lower upfront costs and more flexibility. This approach also aligns with Apple’s ecosystem and how many users expect to manage their software.That said, we recognize that not everyone prefers this model. For that reason, we're actively considering the option to offer multi-year and lifetime licenses through our own store, as we already do for some of our other products. We genuinely appreciate your feedback, and it will be taken into account as we continue to evaluate future offerings.

Thank you for your review and for providing detailed information over email—it was extremely helpful and allowed us to identify the issue, which affects only very specific hardware (Mac Studio). A fix will be included in the next release. We truly appreciate your support and collaboration!

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The issue appears to be related to the operating system, as the error message is not from us. Please ensure you are using the latest version of macOS, and if the problem persists, consider reinstalling your operating system.

We understand your frustration, and we want to clarify that it's Apple's policy that applications offering a free trial must be categorized under the "Free" section of the App Store. This isn't a decision we, as developers, make.To address your concern about the subscription, we want to make it clear that our app offers a free 7-day trial. You can use all of the app's features during this period. You can cancel the trial at any time before the 7 days are up to avoid being charged.To change this policy, the best approach would be to reach out to Apple directly. We are required to follow their guidelines, and unfortunately, we can't change how our app is categorized. We hope you'll reconsider your one-star review, as it negatively impacts our small team for a policy we are required to follow.

We shifted to a subscription-based model in response to customer feedback. Many users expressed that they preferred not to pay a large, upfront cost for a lifetime license. Instead, they wanted the flexibility of smaller, periodic payments that give them access to ongoing updates, support, and new features as the app evolves.The subscription model also allows us to continually invest in maintaining and improving the app, ensuring compatibility with the latest platforms and adding features based on user needs.