Find a Grave 4+

Excellent App, Real Potential to be Indispensable

The basic functionality of the app is definitely there. You can search by individuals or find cemeteries based on simple data searches. You can create new memorials and upload their pics to fill in gaps in a given cemetery’s entries. It’s basic functions are all there and all sound.

However if you don’t type the name of the cemetery the same way it’s formatted in the app, this causes failed searches (ie “Greenlawn” vs “Green Lawn”). It needs to be a more flexible search parameter setup.

Ideally what I would really love would be ability to ultimately take my saved virtual cemeteries and the saved favorite gravesites buried there, and have the app generate a basic map of the cemetery with a simple line route connecting them, so when I visit I can most easily visit all the notable graves I don’t want to miss. Maybe even tie it into Google live GPS services so we can actually track where we are in the cemetery as we move about. THAT would be the best and most logical extension of all our curated and stored cemeteries and favorited graves.

Love this site

Find a Grave is a great to in our ancestry. If used correctly. Since it’s all volunteers, you depend on the accuracy of hat they put on the site. The biggest downfall with this is people only caring about their numbers. They get information from funeral homes and create memorials immediately. This leaves people who want to manage close friends and or family members outside the guidelines unable to be the manager. Many of these “numbers” people copy and paste obituary, which includes names of living relatives. They also use the pictures provided to the funeral homes. To me find a grave is exactly that- finding the grave. Not create a memorial. Just wish there was a cap or something to keep these people from grabbing all memorials. Or at least not make them immediately upon publishing.

Not happy

Your mobile app does not work. It is not easy to navigate as happy as I was on Sunday It’s certainly changed overnight. I was very happy that you guys got a picture of my mothers grave in an hour. I was very impressed but then when I found out that my sister took over the page I made for my mother. I was absolutely disgusted, she has no rights and you guys just let her steal the page from underneath me and delete my photos. I am going to take everything off of here. I will not have my estranged sister who doesn’t see anybody in the family except causes hatred in the family take ownership.
I was stripped of all my rights it’s not even coming up as my favorite and her initials are at the bottom of the page. She’s only doing this spite me and I think it’s very unfair you guys do nothing about it.
I keep contacting you and you don’t answer and then online your support email isn’t valid.
This is a terrible way to treat customers that are grieving. Even your star rating doesn’t even let you put one or two stars on there.

Developer Response ,

Hi Laura, we've tried to find an email from you searching under different search terms, but haven't found it. We'll need your member number in order to look up your email address. You can leave that in reply here and or you can email mobilesupport@findagrave.com with details such as memorial ID. We'd like to help resolve this and see what happened, but we need more info to assist you. Thank you.