iPhone Screenshots

Description

Findster Duo tracks your pets’ location using GPS with no data fees, and rewards you for keeping them healthy! Smart, connected and fun, it was designed to help pet owners assure their peace of mind. There are two Findster devices (one for you and another for your furry friend); using the Findster Duo App, you can track your pets’ location in real-time and take advantage of several other useful features to assure their safety!

FEATURES:
-Live GPS monitoring: use the Findster Duo App to find your pets in real time on your smartphone
-Safe Areas: Set custom fences and receive immediate alerts if your furry friends breach them
-Activity Tracking: Access key data and information to help you assure your pets’ needs are met
-Sharing: Monitor multiple pets and share access to their Findsters with family and friends

This App is part of the Findster Duo ecosystem, and Findster devices are required in order to perform tracking. You can purchase them here: www.getfindster.com
There is no contract or monthly fees required: pay once and use Findster Duo forever!

Introducing Findster Care: your own personal vet, available 24/7! With an optional Findster Care membership, our Vet team will keep a watchful eye on your buddy - including personalized insights on their well-being and quick answers to your questions.

Findster Care is available via a monthly membership ($3.99 per month)
Your membership will automatically renew each month, and you will be charged $3.99 through your iTunes account within 24-hours prior to the end of the current monthly cycle. You can turn off auto-renew at any time from your iTunes account settings up until 24-hours before the end of the current period, but refunds will not be provided for any unused portion of the term. Please visit our Privacy Policy and Terms of Service for more information.

Privacy Policy: https://getfindster.com/privacy-policy/
Terms of Service: https://getfindster.com/terms-of-sale/

* Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 2.5.1

Live History feature has been optimized;
Pair error screens have been improved with new design;
Minor bug fixes and corrections.

Ratings and Reviews

3.3 out of 5
113 Ratings

113 Ratings

AGirlNCamo ,

HORRIBLE

DO NOT buy Findster products! Their customer service is TERRIBLE. We purchased a GPS and 3 module trackers for my dogs as a Christmas gift. The connection is terrible, my dogs could be 25 yds from me, in an open field and it loses signal. Besides the connection, the GPS map is so blurry on my phone you can't hardly tell where anything is. Such a big disappointment. Not being able to track the dogs defeats the whole reason we had bought them. I tried asking them to return it but they said we didn't return it within the 30 day grace period... I explained it was bought as a Christmas gift. It was purchased Dec 15, given as a gift Dec 29th, we tried it on the 1st. I tried troubleshooting issues and gave up. I sent an email Jan 22 requesting my money back. I was well within my 30 days of trying the product from when I sent them an email - but no, they reiterated they must stick to their rules and follow the 30 days from purchased date to when I requested to return the item. No exception - even though it was during the Christmas holiday when things are purchased before hand. All I can say they must not have that much confidence in their product to not back it up.

Boxermom26 ,

Was disappointed ~ now very satisfied

I’ve been trying to reach anyone at customer service with zero responses. So I see that some reviews have had responses here-so that’s my goal. I was super happy with this GPS unit (for 2 dogs actually)- then for about the last 2 months almost every single day/every time I use it-it wont work. It says Bluetooth is turned off-but it isn’t. I’ve tried to re-pair & close everything out & re-start and it worked once & hasn’t since. I NEED this to work. My babies are my whole world & if they got lost I’d die. They’ve already gotten out once-that’s why I bought this. I don’t know if I got a faulty set? Or what but I need someone to get back to me ASAP! Please!!! I need a whole new set or someone to troubleshoot with me. Please contact me...
Sincerely, Holly M.

*UPDATE*
I originally gave 1 star- I have now given 5 stars.
Once I had a good/reliable customer service representative- all of my issues were addressed and taken care of. I was sent a replacement for both devices and The newer version is MUCH better. Even the charging device has a much better design and significantly improved. I haven’t had any issues with the replacements. Once it was decided that they would be replaced- I received it in one day. I am very pleased with the performance of everything now and there was no charge for me. Thank you findster! I now have great piece of mind!

Developer Response ,

Hello Holly, we're sorry to hear that you've been experiencing problems with your Findster kit. Please contact our Support Team at support@getfindster.com if you haven't yet - this is the fastest way to receive help! Our team always replies to support queries (usually within 48h) so you can be sure that you'll receive a response - if you've already contacted support, please check your spam folder (just in case)! We look forward to helping you make sure everything is working properly! Best regards

MarkyV18 ,

Good for Little Ms “Gets Lost In Her Smells A Lot”

Use case: hikes w/2 furkids, one who likes smelling all the things and going where she wishes and the other who is obsessed with !!BALL!!. Instead of tracking 3 things at once (not losing the ball being the 3rd) this allows me to let her royal wiggle buttness wander as she wishes. Have my regular hike areas cached and low/no cell signal doesn’t affect operation. Split my time between river bottoms, and foothills and thick forest and the few times she has lost herself I’ve been able to track her super easily with no panic (the exact reason for the purchase).

Can’t find how to change daily activity preset value? So that the percentage goal is something more her speed.

What file format is the data being stored as? It’d be “fun” to be able to push these files to any of the fitness social networks (strava, etc). Have lat/long/timestamp… will travel (via .fit) to a new app! :)

Developer Response ,

Hello, thank you for your review! We're happy to hear that you're enjoying your Findster and appreciate the feedback :) The daily activity goal is calculated automatically, and is currently not customizable - this may change in the future! If you need any help or would like more info, feel free to contact our Support Team directly at support@getfindster.com ! Best regards to you and your furry friends!

Information

Seller
Findster Technologies S.A.
Size
205 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free
In-App Purchases
  1. Findster Care Annual $45.99
  2. Findster Care $3.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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