iPhone Screenshots

Description

Findster Duo tracks your pets’ location using GPS with no data fees, and rewards you for keeping them healthy! Smart, connected and fun, it was designed to help pet owners assure their peace of mind. There are two Findster devices (one for you and another for your furry friend); using the Findster Duo App, you can track your pets’ location in real-time and take advantage of several other useful features to assure their safety!

FEATURES:
-Live GPS monitoring: use the Findster Duo App to find your pets in real time on your smartphone
-Safe Areas: Set custom fences and receive immediate alerts if your furry friends breach them
-Activity Tracking: Access key data and information to help you assure your pets’ needs are met
-Sharing: Monitor multiple pets and share access to their Findsters with family and friends

This App is part of the Findster Duo ecosystem, and Findster devices are required in order to perform tracking. You can purchase them here: www.getfindster.com
There is no contract or monthly fees required: pay once and use Findster Duo forever!

Introducing Findster Care, the first AI-powered vet! An optional subscription-based service, Findster Care connects you to a vet who’ll be at hand to answer any questions you may have regarding your pet’s health, while providing tailored insights and pet behavior analysis in a timely manner.

Findster Care is available via a monthly or yearly subscription.

Monthly subscription: $6.99 per month
Your membership will automatically renew each month, and you will be charged $6.99 through your iTunes account within 24-hours prior to the end of the current monthly cycle. You can turn off auto-renew at any time from your iTunes account settings up until 24-hours before the end of the current period, but refunds will not be provided for any unused portion of the term. Please visit our Privacy Policy and Terms of Service for more information.

Yearly subscription: $45.99 per year
The yearly subscription includes a 7-day free trial. Unless you cancel your subscription 24+ hours before the end of this period, you’ll then be charged $45.99 via your iTunes account. Your membership will then automatically renew each year. You can turn off auto-renew at any time from your iTunes account settings up until 24-hours before the end of the current period, but refunds will not be provided for any unused portion of the term. Please visit our Privacy Policy and Terms of Service for more information.

Privacy Policy: https://getfindster.com/privacy-policy/
Terms of Service: https://getfindster.com/terms-of-sale/

* Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 2.2.1

Bug fixes and improvements.

Ratings and Reviews

3.3 out of 5
95 Ratings

95 Ratings

MooseMeadows ,

Great Concept

So far we really love our trackers. We have them on both of our dogs. Today our Lab got stuck in a deep snow tree well and when we noticed he hadn’t moved in a while we found him and helped him out.

The only reason I didn’t give this 5 stars is because I feel there are two things they could do to improve the product. One would be to add the capability to edit a fence. Also, when you turn off “active tracking” there should be no need for the app to continue using the phones GPS. We sometimes go several hours between walks and this is an unnecessary drain on the phones battery. To get around it I simply shut the app down when we aren’t active tracking.

Developer Response ,

Hello, thank you very much for your review! We're glad to hear that you're enjoying your Findster and appreciate the feedback :) If you need any help in the future (or any further feedback you'd like to share with us), feel free to contact our Support Team directly at support@getfindster.com - we're here for you! :) Best regards to you and your furry friend!

Boxermom26 ,

Was disappointed ~ now very satisfied

I’ve been trying to reach anyone at customer service with zero responses. So I see that some reviews have had responses here-so that’s my goal. I was super happy with this GPS unit (for 2 dogs actually)- then for about the last 2 months almost every single day/every time I use it-it wont work. It says Bluetooth is turned off-but it isn’t. I’ve tried to re-pair & close everything out & re-start and it worked once & hasn’t since. I NEED this to work. My babies are my whole world & if they got lost I’d die. They’ve already gotten out once-that’s why I bought this. I don’t know if I got a faulty set? Or what but I need someone to get back to me ASAP! Please!!! I need a whole new set or someone to troubleshoot with me. Please contact me...
Sincerely, Holly M.

*UPDATE*
I originally gave 1 star- I have now given 5 stars.
Once I had a good/reliable customer service representative- all of my issues were addressed and taken care of. I was sent a replacement for both devices and The newer version is MUCH better. Even the charging device has a much better design and significantly improved. I haven’t had any issues with the replacements. Once it was decided that they would be replaced- I received it in one day. I am very pleased with the performance of everything now and there was no charge for me. Thank you findster! I now have great piece of mind!

Developer Response ,

Hello Holly, we're sorry to hear that you've been experiencing problems with your Findster kit. Please contact our Support Team at support@getfindster.com if you haven't yet - this is the fastest way to receive help! Our team always replies to support queries (usually within 48h) so you can be sure that you'll receive a response - if you've already contacted support, please check your spam folder (just in case)! We look forward to helping you make sure everything is working properly! Best regards

Cyclegirl1 ,

Very disappointed

I waited four months for this product with very disappointing performance. The sole reason I bought this device was to be able to track my dog at daycare where there is no cell service. The only way this would be possible would be to unpair and re-pair the guardian to the daycare owner’s phone each time and send the guardian with him every day which is unrealistic. Customer support also needs much improvement. Although the representatives are all very polite and try to help, they are only available by email and take up to 48 hours to respond. Our dogs are our family members and in an emergency there MUST be a way to speak to someone in person. Lastly, it took 3 weeks to get a return authorization and another 3 weeks to get my refund due to a Paypal account issue on their end. This product sounds great “in theory” but don’t purchase it until these issues are resolved. There are plenty of other better devices out there with no monthly fees.

Developer Response ,

Hello, thank you for your feedback - we're sorry to hear that Findster was not the right fit for your use case. Due to the technology's specifications, the user needs to carry the Guardian module next to their smartphone (the Pet module obtains the GPS coordinates and sends them to the Guardian module via RF, which then relays the information to the smartphone via Bluetooth). This is what allows Findster to avoid monthly fees. We apologize for the Paypal issue, which prevented us from solving your case as fast as we'd like - however, the issue was on their side, so we couldn't do anything but wait for their team to solve it, unfortunately. Best regards

Information

Seller
Findster Technologies S.A.
Size
154.8 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2019 Findster Technologies, S.A.
Price
Free
In-App Purchases
  1. Findster Care Annual $45.99
  2. Findster Care $6.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like