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Enhancements and bug fixes
Ratings and Reviews
Easy to use & reliable
I love the FCCU person-to-person pay. Makes it super easy to pay my yard man. The funds transfer makes it simple to save money, and give money to my child. The text notifications are also very useful and keep me confident that I have a handle on where my money is going, and when I get paid. FCCU has a better app than the other financial institutions I have seen. Everything is integrated in one platform.
They control you
Do not use this app or financial institution. They control everything about your money. Every week I have to call them because they keep freezing my account claiming fraud, every time you want to order something for instance let’s say you order a jacket from let’s say England you have to call the bank first.
I once sent my girlfriend $5 through cashapp and they froze my account, I ordered her a ring from Ireland and they froze my account. They have even taken money from my dad’s account and moved it to mine without our knowledge or authorization. Most recently I authorized a withdrawal from my checking account for my stock broker and again FCCU has decided to not honor it. Their systems have been easily hacked many times. Don’t even get me started about how there’s always something broken on the app. As of now it’s people getting locked out of their accounts. Getting ahold of a person for help is very difficult anymore, ever since they switched to mostly automation. Point blank they control everything about you.
Poor online service
I’ve been waiting over a month to view transactions online and still unable to view. I’ve called, visited your location and still no online access. I’ve left two or three messages through your digital banking requesting an update and asked a representative to call me and no response as of today. Your message that appears in digital banking states customers should receive a call in a timely response. This is very poor service and I work in a customer service career and been through three mergers... Our clients never experienced such terrible service. Unfortunately, the long time banking relationships are being forced to cut ties with their bankers and move their banking business elsewhere. You’re operation should have invested in a team that had experience in financial mergers so your customers wouldn’t have to suffer in this transition.
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- Florida Commerce Credit Union
- 33.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Spanish, Traditional Chinese
- Age Rating
- © 2020 Q2
With Family Sharing set up, up to six family members can use this app.