Screenshots

Description

Start banking wherever you are with First Midwest Mobile! Available to all First Midwest Bank online banking customers. First Midwest Mobile allows you to check balances, make transfers, pay bills, make deposits and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, First Midwest Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone.

Remote Deposit Capture
-Deposit checks while on the go with your Apple Device.

Locations
- Find nearby Branches and ATMs using the built-in GPS. Additionally, you can search by zip code or address.

What’s New

Version 5.0.0.331

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes for a smoother experience and enhanced security. We also now have one app for both your phone and tablet devices. We will be sure to highlight any new features within the app as they become available.

Ratings and Reviews

4.8 out of 5
33K Ratings

33K Ratings

Star paper ,

No help at all

The app recently locked me out and for the past five days now I have been locked out of this app. I call customer support and every time I call I am told that it is working but I have to wait 24 hours to use the app again as it has to reset itself. It’s been 5 days and it haven’t reset itself yet and I am still locked out. Just got off of the phone and they again said I have to wait again another 24 hours for it to reset itself. This bank is PUSHING internet banking and has eliminated my mailed statements but can’t get this simple app to work. I am ready to pull all of my business out of this bank and go with another who has their crap together.

Developer Response ,

Good morning,
We're very sorry to hear your frustration. We'd like to have a supervisor from our Online Banking and Mobile Support team call you. Please email us at mobile.developer@firstmidwest.com with your best contact information. Or call our Online and Mobile Support Team at 1-877-203-6724 option 3 and we will be happy to assist you. Thanks

TereseNicole ,

When it works it’s ok.

I’ve been having an issue logging in. It’ll say it can’t authenticate my log in. It’ll ask me for a Password, then say it can’t find my security questions. I’ve called and emailed customer service. They say to delete and reinstall the app. That doesn’t work either. The mobile site does the same thing. I don’t mind using the text prompts for a quick balance check, but I can’t use the text option for everything.

So when I sent a message to first Midwest, they had me uninstall and reinstall the app. That didn’t work. I just deleted the app for about 4 months and then reinstalled it. Had to change my password and everything. I reinstalled it and it worked… for two months 😐. It’s again malfunctioning with the same prompts as before. I think I’m just going to uninstall it for good this time. Why bother with the app or bank at all. I’ve had my account with this bank for over 20 years which is the only reason why I still bank with them. There aren’t many branches, it’s only local, and the only perk is the app sometimes working.

Developer Response ,

Good morning, We appreciate your feedback. We're sorry to hear you have had issues again with credentials validation in your app. We have identified some of the causes of those issues and have been testing a new app release that should resolve the identified issues. Thanks again

Chrispetreat ,

The app is great for your balance.. but...

The app is great for paying bills and checking on your money, I would agree that the login works sometimes and other times has no idea who you are and always ends up in my account getting locked. But I was wondering if there was a way I can see my credit card balance without calling them all the time. Other apps show you the balance and then once you make a payment it credits your account immediately. I have a hard time using this card because while im out I don't want to have to call to make sure I am not using more than 30%.

App Privacy

The developer, First Midwest Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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