Welcome to an enhanced mobile banking experience for First Entertainment members.
*Touch ID® and Face ID®.
*Loan Applications: Mobile-friendly loan applications are quicker and easier than ever.
* ATM & Branch Locator: Find a nearby ATM (nearly 30,000 available), First Entertainment branch or a CO-OP Shared Branch location (5,000 of them).
* Mobile Deposit: Snap a photo to deposit or make a loan payment to your First Entertainment account.
* Self-Service Account Unlock: Conveniently unlock your account with a few simple steps.
* External Transfers: Make transfers to/from your First Entertainment accounts to other financial institutions.
* Quick Balance: Account summary with the single press of a button.
* Pending Transactions: View what’s pending on your account.
* Profile Access: Keep your email address, mailing address, passwords, etc. up to date.
* Natural Language Search: Search individual accounts and transaction history.
* First Mortgage Portal: Review details of your mortgage and make a payment.
* Secure Messaging: Message us from the app with questions about your account.
* Transfers & Payments: Transfer between your accounts, make payments to your loans, or pay another member.
* Account Summary & Transaction Listing - View your account balances & transaction history.
* Billp@yer: Pay bills on the go.
* Debit Card Manager: Activate or block your card remotely.
*Stop Payments: Place a stop payment on a check.
* eNotices & eStatements : Access your eNotices, eStatements & Tax Forms.
* Calculators: Mobile-friendly Auto, Mortgage and Home Equity loan calculators.
* Rates: Quick access to our latest Deposit and Loan rates.
- Introducing First Entertainment's branding updates to Firstent Mobile Banking. We hope you love the new look!
- Touch ID fix to prompt consistently after navigating away from App.
- DashCash P2P is here just in time for the holidays! Pay anyone with a U.S. Bank Account.
Ratings and Reviews
STILL GARBAGE. Mobile Deposit Broken-Garbage
Good luck getting through to a live representative of this garbage institution.
They won’t answer the phone. The “call back” service is broken. The inline chat links to a broken page.
This CU is a joke.
If all you want to do is check your balances than this app is perfect.
If you want to do most anything else it’s complete garbage.
Out of town? Need to make that mobile deposit? Forget about it. You’ll spend several minutes trying to get the app to accept your check photo, but it won’t. You’ll enter the deposit amount several times, but it will make you start over. Again and again. You think, “But maybe they’ll fix it next week”. Nope. No, they won’t.
Next week maybe? Nope.
This app, for my needs, is frustrating garbage.
Developer Response ,
We're sorry you are having this type of experience with Mobile Deposit. We'd love to get some details from you to help us understand the issue better. Please contact us via secure messaging or by calling us at (888)800-3328 to allow us to troubleshoot and resolve this issue for you. Thank you for your feedback!
Mobile deposit that keeps on getting worse
It’s always a crapshoot when taking a picture of the back of your check on mobile deposit. Yes i have it on a dark background, yes i keep my phone camera still and close enough for the picture to snap. But it 8 times out of ten you have to wait for it to do nothing and then take the picture manually. With this current version the problem not only still exists, but when you take the picture manually it kicks you out of the app completely to have you try again with the same outcome... a mobile deposit experience that is completely frustrating and and has never gotten better, but succeeds in getting worse. Nice job tech team!!
Developer Response ,
We hear you! Let us know what kind of device you are using and we can get to bottom of the performance issues. We are constantly working towards improving our performance across all devices. Sorry to hear you were having issues with Mobile Deposit. Auto capture typically works best when checks are against dark surfaces. Auto capture can have a difficult time seeing the edges of a check if the background is similar color to the actual check. If that doesn't work contact us via secure messaging or by calling (888)800-3328 and we can troubleshoot and resolve the issue for you.
This app has always been a bit difficult to navigate but now there is no more deposit history kept. Hope you have lots of extra time on your hands making individual requests to the bank.
Developer Response ,
Sorry to hear you were having issues viewing your deposit history. You can still view your deposit history from the Transaction History page of each account in Mobile Banking. To access your deposit history select the account you wish to view, and type "Deposit" in to the search bar at the top of the page. You can also view your Mobile Deposit history by selecting "Mobile Deposit" > "Deposit History" from the menu. If you are still having issues feel free to reach out to us via secure messaging or call us at (888)800-3328.
- First Entertainment Credit Union
- 20.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Spanish
- Age Rating
- Rated 4+
- © Copyright 2017 First Entertainment Credit Union
With Family Sharing set up, up to six family members can use this app.