Firstrade: Invest & Trade 4+

Pretty good app but it has some issues.

I like this app a lot but there are a few things that make it unusable for me. First, whenever I open the app 50% of the time it actually lets me login and 50% of the time it says network connection error even after multiple attempts. Second, is in the recent update they took away the option to see how much I’ve made all time from a stock which is something that I really liked about the app before. Another thing I wish they didn't change in the update was the overall layout. I liked the layout before and now it seems like its less user friendly. Unless it gets some kind of new update I'm just going to switch over to E*TRADE.

UPDATE*
After a couple updates this app has gotten ALOT better and I really like it now. It runs perfect now and I no longer have any problems. Changing my rating from 3 stars to 5 :)

Ответ разработчика ,

Hi! Thanks for updating the review! Please feel free to write us at service@firstrade.com anytime you have any suggestions or feedback. We'd love to hear from you.

CRIMINAL ACTIVITY !!!

So I’ve used almost every reputable trading app out there from E*Trade, Fidelity, Schwab, and others. Jan 2021 last year I decided to open an account with this company and downloaded the app. Soon after, I transferred over a few thousand dollars to try it out and see how I like it. After about a month or so I decided to transfer money back to my bank account, and that’s where the trouble starts!!! Giving them my DOB, SS#, Drivers License, and other identifying info from the beginning wasn’t good enough to be considered as a “verified customer” and Firstrade refused to give me my money back and blocked the ability to transfer back to the same bank account it came from !!! Firstrade then began to ask me for very personal and sensitive info like copies of my bank statements and other items!! FYI…. I’ve been trading for over 25 years and NEVER has any company ever asked me for those types of sensitive documents EVER !!! At that point, that’s when I figured out that this was “deliberate by design” to keep customers money longer. I ended up having to contact SEC, FINRA, Attorney General, and my local congressman for help !! Which I should’ve NEVER have had to do to begin with 😡 Only then did Firstrade fold and immediately contact me to return my money!! These people belong in jail !! 🤬🤬 You’ve ALL been warned!!!

Big no go for me. Rookie made app. Not option friendly

ly been around a year or 2. If you’re in options, trader or a quick in and out trader don’t even waste your time with this one. When you click in to see the options, it tells you what the price of that stock is at the time you clicked it, and I could hardly ever get any refresh of the current price unless I backed out completely and then search the stock and then came back in to see what it refresh to. That was one of the most frustrating things, but there were so many other things. Another was that I couldn’t figure out how to get a line graph or an area graph on my phone and less I held the phone sideways and clicked the expand button. That was super annoying. I like to toggle between graphs without jumping in and out of different screens. It was just a very rookie made app. Wasn’t impressed at all. I gave it a good 3 weeks while waiting for another brokerage to finish closing and all the sudden my account was closed for a good faith violation….took whatever money I had into multiple options plays and customer service just said nothing can be done. That’s it. You can’t use the app anymore. Which I didn’t mind much as only had $300 in when trying it out. But just a really odd way of handling things.