Arvida Good Friends 4+

Live better in your own home

The Lookout Way Pty Ltd

    • Free



Arvida Good Friends is a private subscription home help and care service. Together, our skilled team and our simple technology mean seniors can live well in their own homes for longer.

Services you choose:
Arvida Good Friends wants you to live well at home. You are in control. No matter how little or how much help you need you can choose what services you want and when.

- Help around the house
- Companionship
- Personal Cares
- Nursing
- Carer respite

Face to face service plus simple technology gives you control
We offer you choice, flexibility, and transparency so it’s easier for you to manage your wellbeing at home. We meet with you to understand your needs, we design a personalised help plan with you and we match you with helpers based on your personality and needs. Our Lookout™ technology helps you manage things day to day as well as giving visibility to the people who want to know you are ok.

For members and families, the app allows you to:
- Get details on everyone in your helper team. View the profiles of your trained and verified helpers and get in touch when you need to.
- Know who is coming and when. Know when visits are scheduled, stay up to date, and plan your day with ease.
- Access your itemised account in the app. See what you’re being billed for with a breakdown of subscription costs and hourly charges.

A team that cares, custom built for you:
We understand that continuity of care matters, so you’ll see the same familiar faces week-on-week. We connect you with verified and dependable Helpers that you will love getting to know! We handpick the best care and health professionals to ensure your health, safety, and satisfaction. We also factor in your personal needs, wants and interests to find Helpers that are the most natural fit in your world.

Help with the right attitude:
We are bringing the tried and trusted Arvida Attitude of Living Well to support seniors living in their homes. All our helpers are trained in the Attitude of Living Well, qualified in the services you need and Arvida verified. Our smart, big-hearted people will deliver services that you choose, backed up by simple and transparent technology for peace of mind.

For helpers, the app allows you to:
- Manage your schedule with ease. Know when you’re scheduled for a visit, and easily add a visit, reschedule or cancel as required.
- Be better prepared and deliver better care. Access the details of your visits as well as key family contacts and other members of the care team.
- Share your observations with the Community Manager. Based on your notes, our Lookout™ technology allows us to monitor a Member's ongoing health and wellbeing for early signs of changes.
- Get a clear breakdown of your invoices and earnings. Streamline your invoices with automated invoice creation on completion of a visit. View itemised statements and a breakdown of what you'll earn for each visit.

We’re here to answer your questions and help you navigate your options. Please call 0800 204 120 and speak to a Living Well Advisor, or visit our website at

What’s New

Version 5.4

* Fixes a bug where the Try Again button on the error screen would not work.
* Fixes a bug where tapping the currently selected tab would not reload the screen, it now does.
* Adds more detailed reporting about networking errors.

App Privacy

The developer, The Lookout Way Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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