Screenshots

Description

Fixd's fresh approach to home services simplifies the booking process of home repairs. Fixd allows you to take advantage of our Fixd rate pricing whether you are a home warranty holder paying only a service fee, or someone just looking to get something Fixd.

Home Services offered through the app include:
- Appliance Repair and Replacement
- Electrical Repairs
- Garage Door Repairs
- HVAC Installation, Repair and Maintenance
- Locksmith Services
- Plumbing Installation and Repairs
- Pool and Spa Repair and Maintenance
- Smart Home Equipment Installation

Why Fixd?

For Fixd Home Warranty Customers:
- Initiate a claim request in a simple process
- Message your technician from the app
- Cancel or reschedule your appointment
- Track your technician
- Utilize Fixd's On-Demand scheduling
- Fixd provides the most inclusive home warranty available

For all Fixd Customers:
- Up-front, flat rate pricing for all repairs or replacement of your home systems
- Background checked, insured and licensed Fixd Technicians
- Real time tracking of Fixd Technicians during scheduled job times
- Real customer reviews of Fixd Technicians by real Fixd Customers insure you are getting high quality service
- In app messaging allows you to communicate with your Fixd Technicians
- Pay Fixd directly, whether you are a home warranty customer paying your deductible, or someone in need of high quality, low cost service work.
- 100% satisfaction guarantee up to $10,000 per repair with our Fixd Guarantee.

Areas we currently service:
- Dallas/Fort Worth and surrounding cities
- Austin and surrounding cities
- Houston and surrounding cities
- San Antonio and surrounding cities.

California Privacy: https://www.fixdrepair.com/privacy/#CCPA

What’s New

Version 3.0.36

From time to time we make enhancements to our app to make life a little easier and your experience streamlined. If you have encountered problems with the Fixd Repair App, those are likely resolved in the update

- Made changes where necessary to job creation flows to coincide with the evolution of the FIXD business.

Please download your update and get back to saving time and money! #GetFixd

Ratings and Reviews

4.5 out of 5
2.4K Ratings

2.4K Ratings

AmySCC ,

Great all around experience

After my 2nd repair job this month I think you might be a Fixd customer for life. Earlier this month I had two shower faucets fixed and this past week had a Fixd plumber change the location of an outdoor water spicket. The entire process from booking a time window on the app to tracking my technician in route to in-app payment was seamless. The techs were courteous and wore shoe covers when in my house which was appreciated. Pricing was reasonable. I love how the app maintains a record of my repair history. Highly recommend.

Developer Response ,

We are thrilled to hear about your awesome experiences with us! We strive to make the homeowners life easier and frustration free when it comes to home repairs with app scheduling and upfront pricing. Thank you for choosing Fixd!

Lonald1985 ,

Terrible warranty

This company isn’t worth it, they always find a way to deny the claim so you end up having to pay the service charge. The first time I used them for a broken latch on a washer they couldn’t get the part, gave us no time frame and we were without a washer for two months, when we threatened to cancel our contract they finally got the part.

My latest encounter was for an AC condenser that was making a loud metal on metal sound. The Tech came out and checked it, said the capacitor was bad, said he had the part, it would be covered with the repairs. Take it, this is a $30 part I can replace myself. The tech called it in, FIXD denied the work, said that it has to fully go out before they will fix it, even though it was causing the unit to under perform, it’s still under performing and putting a strain on the system, once they denied the claim the tech offered to do the work on the side... I declined the $200 repair. So in Texas coming into Summer I have to wait for my AC to fully stop working, then put in a service call and hope it doesn’t take them more than a few days to make repairs since I’ll have NO AC working.

I would definitely avoid the company and don’t waste your money or time on them.

Sarah1182 ,

Like the company but hate the app

The app is seemingly intuitive but doesn’t actually offer much information. It still shows a balance from two years ago (that I didn’t owe in the first place but nobody can seem to get removed from my app). The chat conversations don’t carry from one login to the next, so you have to put your life on hold (and make sure your screen doesn’t go dark) while you try to get someone to answer your questions, which often take a while. The tracking of the technician is hit or miss and after checking it once this morning I wasn’t offered tracking again. The app also logs you out every time you close the screen, even if only for a second. My bank app doesn’t even do that. So much could be updated to make this a helpful app!

The company has also gone downhill somewhat in the last couple of years. They don’t provide a phone number on either the app or online so if you want to talk to a person, good luck finding out how. They also no longer have after-hours contacts so I’m not sure what happens in the event of an urgent need (pipe bursting or refrigerator going out).

App Privacy

The developer, FIXD Repair, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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