Flex by Jitjatjo 4+

Cook-line…pantry…

Based on my 2 days work experience through Jithatjo at Ferris Booth Commons, I found this place is AMAZING to work. Management is great, people are amazing, helpful, polite & happy. And, happy employee gives best performance. Happiness comes from great management and leadership. Poor management leads conflicts and low performance among the employees. All the employees are giving best performance at here, because as we enter through the entrance; we can feel great customer service and it goes beyond. Respect and values among the employees is great. Overall, great place, superior & fast customer service, amazing management team, great employees and equality and great values for all employees!!

Developer Response ,

Hi Boka@2024! Thank you for your review and feedback. We are excited to learn of your positive experience with the app. Thank you for your hard work and for being part of our community. Have an amazing day!

Few shifts + new “feature” docks your pay.

I’ve worked with JJJ for years now. Once you’ve worked a certain amount of gigs, your pay rate increases to $25/hr. However, they’ve recently added a new “feature” that shows you gigs at a lower rate so you have the “option” of taking them or opting out. In actuality, this is an excuse to pay you less. Now, the location I’ve been working at only shows me gigs that range from $18-20/hr. And sure, you have the option to not accept them due to pay rate, but the problem is, everyone is now competing to pick up gigs at the lowest price, so the whole shift is filled with people working at a lower rate. The worst part of this is that I’ve seen no increase in the amount of gigs that populate.

I’ve already had issues with JJJ: There aren’t that many jobs in NYC and because of that, the jobs that do appear are impossible to snag unless you immediately tap into the app and hit accept. Everyone I know has had instances of payroll giving them improper amounts and it being a pain to get their money right. This one time I didn’t get paid for a shift for weeks, and they never reached out to me to help sort it out.

But this is the nail in the coffin. The only reason why I singled this out was because it paid well and the gigs I did work consistently with had kind supervisors (not JJJ staff). But forcing this feature onto people has pushed me over the edge. You can’t even turn it off. I’ll be searching for a new job.

Developer Response ,

Hi Greg, we’re sorry you had a tough time with pay and distance. Our app shows location, pay-rate, and estimated gross pay before you accept gigs to give you flexibility. If you’d like to discuss further, please contact us at hr@jitjatjo.com.

Bartender!

THIS AGENCY IS A FRAUD! I do not recommend. The “gigs” are not real. They are sent out randomly once you select, it’s conveniently taken away. Keep in mind there are glitches in the app which causes lag time to get into gigs. I finally got a gig, funny thing it was located in New Jersey. I traveled from New York to New Jersey. I took on this gig thinking that I would get paid out quickly. The gig was on 9/17 at 3pm-8pm. I didn’t receive payment until 9/27. I was told immediate payment once gigs are completed during their interview process. That was not the case here. Allegedly your first payment is sent 10 days afterwards but your following payments maybe sent via quick pay but it’s not guaranteed. I should’ve received about $95 for the gig, instead I received $79. THEN…the funds was sent to the wrong account. I updated my account information several days PRIOR to payment being distributed. I called in to speak to HR aka Kanisha. She was not helpful at all and told me to call in to Payroll. She claims that she couldn’t transfer the call. I had to call in again, to payroll and Kanisha answers the phone. Then she claims she can’t assist although she’s apart of BOTH payroll and HR. I proceeded to send several emails about updating my account and receiving my funds immediately. They sent my funds to the wrong account on purpose. Thanks to Kanisha 😒 If they attempt to remedy it, then I’ll have to wait 10 business days for my funds. This was not my first and last gig.