Flex by Jitjatjo 4+

Based on my 2 days work experience through Jithatjo at Ferris Booth Commons, I found this place is AMAZING to work. Management is great, people are amazing, helpful, polite & happy. And, happy employee gives best performance. Happiness comes from great management and leadership. Poor management leads conflicts and low performance among the employees. All the employees are giving best performance at here, because as we enter through the entrance; we can feel great customer service and it goes beyond. Respect and values among the employees is great. Overall, great place, superior & fast customer service, amazing management team, great employees and equality and great values for all employees!!

Hi Boka@2024! Thank you for your review and feedback. We are excited to learn of your positive experience with the app. Thank you for your hard work and for being part of our community. Have an amazing day!

I’m a little perplexed by all the 5 star reviews... I worked for this company for a couple years and did a lot of gigs with them. I hung in there because I was rooting for the app to get better. The work is fun, but the app is a disaster.

At least 1 in 3 gigs did not pay on time. I spent valuable free time chasing down my “Instant Pay”, which often came 10 days later. At first it was just when the app malfunctioned, but then it would happen when the app was working fine. Jit Jat Jo would always remind me that Instant Pay was not guaranteed- but when I would go on Craigslist looking for new jobs to replace JJJ I would always see their ads “Flexible Work- Instant Pay”. Not cool at all.

Service industry workers generally work paycheck to paycheck and NYC is expensive, so it’s unacceptable to run a business this way. The rep from HR would reason with me that I should “understand” the situation- they were expanding to Washington DC and Chicago. My answer to that is that no company should expand if they can’t deliver what they advertise. Either fix the Instant Pay, take it out of your advertising all together or keep working on it as a “beta feature” letting each and every worker know before hand that it is not an actual feature but one that is being tested.

I see that the company is switching over to essential worker jobs, which I commend. But if they keep advertising Instant Pay and not delivering, that’s going to be a problem.

Thank you for the feedback. As this review was written in early 2020, we ask that you give us another try as we have made a significant number of improvements and updates to the platform based on feedback just like this. If you have any questions, please feel free to message us through the app or by emailing hr@jitjatjo.com.

There is nothing more frustrating than needing to pay an overdue bill or needing to putting food on the table, picking up a shift thinking that you will be paid instantly, and then not receiving the payment when promised. I have worked two shifts in a row, now where I was eligible for instant pay, and have yet to receive payment. I have reached out to support only to be told that the shift was processed as standard payment even though I have screenshots showing that the shifts are being processed as instant pay. Normally, I’m pretty patient, but I have an empty fridge and past due bills and need money fast. I joined Jitjatjo because It was advertised that I could get paid instantly when I need to and have so far been very disappointed. I would have been better off working for Qwick or even Instacart. They both pay instantly every single time with no issues whatsoever.

We are unable to locate your profile but would like to better understand your situation. Please email our team at payroll@jitjatjo.com so we can clarify the matter.