Flikshop 4+

AMAZING BUT DON’T ASSUME YOUR INMATE WILL GET RIGHT AWAY

So, this app has been perfect. I want to stress though that it could take a second at first for an inmate to receive a postcard, esp if your inmate is in a rural location and they have never seen anything like this. After getting RTS on not only letters but an another postcard app due to the way the stamp on the postcard was, I had used this knowing it had the prestamped part. That part was critical for the inmate I am sending these to in order to get them. See because they’re allowed to have pictures but normally they are scanned photo copies. It took a couple of weeks for her to get all 50 I sent her (long story short, it was someone I hadn’t seen in a long time and didn’t know she was behind bars). I kept sending them to her knowing that the lack of response was for good reason and not for lack of this apps fault too. Well she called me yesterday and told me the CO found her walking down the hall and came carrying the stack and had been accumulating for a couple of weeks now, they were just waiting on whether or not they had to scan them or could give her the original copy. She said they had never seen anything like it before, but that it made their job much easier and so she got all of them. And she cried, which she never does. But yea, this app is amazing and I 1000% recommend and also, patience. If you haven’t gotten the postcard returned to you, there’s probably something going on with security.

Developer Response ,

Hi! Thank you so much for using Flikshop! We are working diligently to ensure that each of your Flikshop postcards reach your loved one, but sometimes these facilities make it very challenging for us. We are excited to hear that your loved one did receive your postcards. Thanks again for using Flikshop, and we look forward to shipping more of your beautiful pictures to your loved one very soon.

How to contact when an issue....

When a system glitch occurs and it locks your account for no reason, you only have an email to contact them and then the waiting game. Until they answer to reset your account that occurred after you purchased credits, which also gave an error and it purchased 80 instead of 20, you can create but when you hit send you will see that you account is locked. If the customer service was quick this rating would be a 10 if you could rate that high. Still waiting on a response.

Developer Response ,

Hi! We apologize for this experience. We want to take a closer look at this for you. Please send us an email to info@flikshop.com so we can connect. We are here to help

HORRIBLE

I sent off 10 photos to be printed as an order and then received tracking information. Then I tell them that the tracking that I got wasn’t working because it took me to a USPS website from the app and then they informed me that no it’s actually a UPS tracking and so I’m sitting there and waiting and watching as the order updates and then all of a sudden the tracking is no longer available and so then I reach out to them and they said they’re going to reprint my order so once they did, they never gave me a new tracking number and when I asked for it, they told me they only offer tracking numbers for their albums, which that doesn’t make any sense, because initially the tracking number was showing up within the app for my order and now when I go to search my tracking information from my order, it’s now populating, but it’s still saying the same thing like it’s not showing up so I think this app is a Forrest and a fake and I don’t think they’re actually really printing out anything and there is stealing peoples money, so don’t use this app. Use Pelly post or something else, the customer service is horrible they don’t even help you and they lie and keep giving you the runaround so don’t waste your money and use a better app or print out the photos and do it yourself