FlixBus is revolutionizing the way people travel all over the world, and is now in the US. Benefit from our unbeatable prices without compromising on quality or comfort during the ride.
Travelling with FlixBus is so easy, there’s not much to explain. Just download the free app and try it. For bookworms that need more details, here are some tips to get you started ;-)
Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app:
- You don’t have to pay booking fees
- Your app is your ticket, no need to print anything.
- You have access to special offers only available through the app
- Create a FlixBus account so all your passenger information can be saved and used for future bookings.
- Follow the location of your bus.
INFORMATION ON YOUR TRIP
You have access to your trip information and ticket at any time via your phone. Let the app guide you to your bus stop. Important information, such as delays or changes concerning the bus stop, will be shared with you via push notification or a text message so you won´t miss any information. Very important: don’t forget to allow push notifications!
Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or others means of transportation, you can easily and affordably bring more luggage with you on the bus. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs.
IN THE BUS
With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. More information about our services on the bus can be found in our FAQs.
Doesn’t it sound Flix-tastic? See you on board!
We have some news for you: We've made some small improvements and fixed some minor bugs. If you like the App, give us a good rating in the App Store! :-) But most important: Have fun & enjoy traveling with FlixBus!
Ratings and Reviews
The overall ride has been a breeze. The seats are comfortable. Reason for me giving it 4 and not 5 stars is because it is somewhat unorganized. The bus arrived 20 min late, it would be nice to get notifications letting us know this, especially for those new to this and the pick up location is not specified. Also, I paid the extra amount (Not much) to choose a seat. I chose a window seat because that’s what I enjoy. I tell the bus driver my seat number, and he tells me, “You can just sit next to her”, pointing at the person that had taken my assigned seat. I chose not to say anything because I try to avoid confrontation so I thought It would have been nice for the driver to tell the person that it’s time to give up the seat for those that paid for assigned seating. Also, the bus is not too clean, the floors have a lot of dust and hair pilled up under the seats.
Will I ride again with FlixBus? Of course. It’s affordable and it gets you to your destination. Just don’t pay the extra for assigned seating unless you want an awkward ride if you chose to say something. :)
Overall a horrible company, especially costumer service
I get it, the prices of their shuttles are cheap but it’s not worth it since their horrible costumer service and the bus isn’t comfortable at all. I’ve given this company multiple chances but never again. The first time scheduling with this company, I was stranded at a bus stop for 4 hours and it never showed up and I was not given a refund. The second time using this bus, it was a 9 hour shuttle which I couldn’t even sleep on because the seats were so small and close together. On one of the 5 minute stops, a passenger on my bus was allowed off by the bus driver and then the bus driver left him in a not very nice part of town at 3 o’clock in the morning and didn’t have a care in the world. When arriving to my destination, I was given the wrong luggage and I did not realize until the bus pulled away. So, I called their costumer service which told me to drive to the end of the bus’ stops to meet the driver to retrieve my luggage. I drove an hour and a half to only realize that the bus didn’t show up at that stop so I was stuck with no luggage and when contacting customer service again, I was given poor information and then told i wasn’t going to get my luggage for another 2-4 WEEKS. Overall, their unhelpful customer service and uncomfortable seats, the ride really isn’t worth it. I would research taking a nicer and more expensive shuttle than go through the miserable experience of taking the FlixBus ever again.
WATCH OUT with declined card payments
This is how FlixBus works: I added a trip to their shopping cart and they decline my credit card payment saved on file three times. I check with my bank they didn't even try charging it. All information is correct and triple checked, and the bank is ready for transaction. I tried again, nothing. Declined. So I try another card in another bank and the exact same scenario happens: nothing wrong with info, bank doesn't see any attempts to charge the card. So I went back to search and found the cause of the problem --while trying to pay, tickets had magically gone up €10 a piece. I give them the benefit of the doubt and think demand is high or tickets are getting scarce for this trip. Still, trying to cover all possible problems I tried from a different phone. Guess what. The tickets had NOT gone up when I searched there, they were still at the same price I saw initially. I figure out just how rotten they are but have no other companies serving the area I'm trying to visit, so I proceed to pay with the same credit card that was declined three times. It worked no problem. Duh.
My advise is to not let them fool you when they decline your payments, they are just forcing you to pay more when it is not necessary. And even better advise is to not get robbed, use RegioJet instead. It is an infinity better, and so far they haven't tried to pull this nonsense on me or my friends.
- FlixMobility GmbH
- 48.1 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Albanian, Croatian, Czech, Danish, Dutch, French, German, Hungarian, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- Age Rating
- Rated 4+
- © 2019 FlixMobility Tech GmbH
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