Flores Mobile (formerly e-Receipt) App provides a single access point for participants to upload debit card documentation/claims while providing real time access to consumer driven account data whenever and wherever through our fully responsive website.
Simply log on to the application using your PID or User Name and your password.
Capture for Debit Card Documentation or Claim Submissions
To submit a claim, select “Capture” from the main screen. Photograph your documentation by selecting the camera icon. You will then be able to review your image, and either retake the image by selecting the “Retake” button, capture another image by selecting the green “+” camera icon, or if you are finished capturing your documentation you may select “Submit” to complete your upload.
Once your images are uploaded you will receive the standard e-Status messages as the document is processed by Flores.
Viewing Account Information
You are also able to access your Flores Account Information using this mobile app. By selecting “Account Information”, you will be taken to the responsive Flores247.com website without a need for an additional login. Through this portal you can view account balance, history, plan documents, add Authorized Users, add/edit Direct Deposit information, and access helpful guides.
If you have any issues, please send an e-mail to firstname.lastname@example.org.
Minor bug fixes
Ratings and ReviewsSee All
I’d give zero star if I could
The web app doesn’t allow uploading of an image so I downloaded this mobile app to try to upload receipts from online purchases. Just like the other reviewers said this app doesn’t do much at all. I tried the upload data feature; you can’t remove the image you took if you don’t want to submit it. It’s there until you submit. It does remind you to submit ALL THE TIME but it’s super annoying when you have a bad image there you don’t want to submit and can’t remove! All other links or menu items take you to the web app. Not sure why they even bothered to develop this app. It is terrible.
It really doesn’t do much besides redirect to the poorly designed web site. Even that it cannot do well. It hangs frequently.
It is about what I expected given the alternative- their web site on a computer. They clearly do not respond to the problems others have reported.
Flores seems to be a low budget flex benefit company that operates out of a garage. Even when they came on site for an HR presentation, they had no interest in hearing about problems submitting claims. “Just use the app”. Well that doesn’t work very well either.
As is sometimes said.... “I have no choice in the matter”. And, they know and act like it.
poorly designed app
this is a poorly designed app. and it seems they aren’t reading reviews because i’m having the same issue as someone who reviewed the app 4 years ago.
issue being that you can’t upload an image you’ve already taken. also with the bleeding edge technology of email... you should be able to upload an actual document (PDF for instance), as some receipts are sent via email now.
additionally, there doesn’t seem to be a way to delete an image you may have accidentally taken.
i’ve used other apps for FSA receipt submission and they are leagues ahead of flores.
i also don’t appreciate the app being the ONLY way to submit a claim. if you must force people to use your app, you should at the very minimum make sure it works for each and every scenario... oh and that it works in general.
With Family Sharing set up, up to six family members can use this app.