The Florida Blue app gives you access to your account information and convenient tools on the go.
· Find care quickly based on your location
· See your deductible and benefits at a glance
· Flash your virtual ID card for proof of insurance
· Connect with us for help
· And more!
Download the Florida Blue app and experience the simplicity. Making the most of your health plan has never been easier!
An independent licensee of the Blue Cross Blue Shield Association.
Ratings and ReviewsSee All
Just what I expected from an insurance app
Downloaded the app after creating the account online. Couldn’t sign in and was unable to view any of my information. I was able to sign in a few days after installing the app, and the UI is horrible, it takes ten clicks just to find out what your bill is, what claims you have and if you have to go back you might as well start over. A month down the road I can’t sign in again and the app says check your internet connection. On my 5th attempt the app then says the user name is not correct, it’s the same one I always have used and it’s saved on my phone anyway, and to top it off the website is down, again, and I have to use the phone to make a payment. Come on guys get it together at least if I have to shell out the equivalent of a Mercedes payment every month you guys could make an app that does more than use up memory on my phone.
I thought the former iteration of this app was bad. This new version is worse. The initial page “shakes” up and down making it impossible to choose an option. I tried logging into Better Strides program on app, wouldn’t work. Logged into FL Blue website, set up my Better Strides programs and logged progress. Several days later was finally able to use mobile app, it none of my logged progress I had entered on the website carried over to app. Relogged progess on app. Today tried to log in, get repetitive messages that I am not authorized user of Better Strides...what??? Tried to log in on website, website is down. Maybe FL Blue does not want to issue my $20 reward for achieving progress. Shame on FL Blue for having such a shoddy progress as I pay them many $$$$ each month for insurance. I’m sure no one at FL Blue will pay the least bit of attention to this review, it felt good to vent!
Developer Response ,
We apologize for this experience, we’ve made significant updates to the app based on this and other suggestions. Your feedback helps us make necessary improvements and we anticipate these issues to be resolved as promptly as possible.
App just doesn’t work right at all not even after the Developers response that an update was put out 15 hours ago. Mine is updated and doesn’t work. The website is just as bad. Always and issue with it being down. I really hope this gets fixed. I don’t want to have to call and sit on hold for a long time to get information I should be able to access myself.
Developer Response ,
We apologize for this experience. Your feedback helps us make necessary improvements and we anticipate these issues to be resolved as promptly as possible.
- Blue Cross and Blue Shield of Florida
- 89 MB
- Health & Fitness
Requires iOS 12.1 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2019 Blue Cross and Blue Shield of Florida, Inc.
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With Family Sharing set up, up to six family members can use this app.