Flowwow: Flowers & Gifts Shop 12+

Delivery of bouquets and cakes

Flowwow

Designed for iPhone

    • 4.7 • 824 Ratings
    • Free

iPhone Screenshots

Description

Flowwow is an online marketplace that connects sellers and customers in more than 1,000 cities around the world.
On Flowwow, you can order fresh seasonal flowers, delicious desserts, and gifts for any occasion.
You can delight your loved ones living in another city or abroad, even if you are thousands of miles apart.

Flowwow’s advantages:

• Wide assortment: the product ranges of a number of local shops are combined in one app.
• 100% as advertised: before delivery starts, customers receive for approval a photo of the actual items ready for delivery.
• Convenient delivery: you can order a gift from the shop closest to the recipient’s address; delivery options include ASAP and scheduled delivery.

Top 3 popular item categories:

• Flowers & Gifts: seasonal bouquets, florist's special arrangements, souvenirs, stuffed toys, etc.
• Confectionery & Bakery: birthday cakes, bento cakes, cupcakes, handmade chocolate.
• Live Plants: potted plants, planter terrariums, bonsai.

Other popular items include candles for interior decoration, home décor accessories, vases, paintings, handmade jewellery, designer accessories, etc. On Flowwow, each city has its unique assortment with carefully curated theme selections: Valentine's Day, Women's Day, Father's Day, Christmas, New Year, etc.
A convenient catalogue makes it easy to find unusual gifts for your nearest and dearest for any occasion like a birthday or a wedding anniversary.

Flowwow has a transparent seller rating system to make sure you can trust reliable shops. When shopping on Flowwow, you can refer to ratings and reviews posted by other customers after receiving their order.

Bonus points

Flowwow has a loyalty program, WowPass. When purchasing from WowPass member shops, you earn bonus points redeemable to pay for subsequent purchases.
Bonus points never expire, and you can redeem them even years after they were credited.

Payment

Convenient and secure online payments with Visa, Mastercard, Apple Pay, UnionPay.

Delivery

Your order will be delivered exactly on time by shop in-house couriers or third-party couriers. At checkout, you can see the delivery address, estimated delivery time, and delivery fee.

How to place an order?

– Specify the recipient’s address
– Select an item you like
– Proceed to checkout using a convenient payment method (a bank card, Apple Pay, Union Pay)
– Track your order status in the app

Additional features

• Add a greeting card to your order. You can add a free greeting card to any bouquet. At checkout, enter the greeting card text in the respective field for the shop to write down your wishes as instructed.
• Delivery without specifying an exact address. If you don't know the recipient's address, you can leave their phone number and select the ‘Address to be arranged with the recipient’ option. The seller will contact the recipient to arrange delivery.
• Calendar. Flowwow is your personal holiday organizer: add all important events to your calendar to receive reminders and tips.
• Chat with the seller. You can chat directly with the shop to specify details of your order, give instructions, or ask a question about the seller’s items.

Contacts

To learn more about Flowwow, visit the website: https://flowwow.com/en-en/faq/
Any questions? Please feel free to contact Flowwow Support using our app.
Flowwow on social media: https://www.instagram.com/flowwow/

What’s New

Version 4.5.1

Introducing a new feature: In-store pickup.

Now you can pick up your order at a convenient time with no need for courier delivery.

To place an order, enter your address, select the ‘In-store pickup’ option on the home screen, and find the most conveniently located shop on the map. In-store pickup is available in 1900+ cities.

With love,

Flowwow team

Ratings and Reviews

4.7 out of 5
824 Ratings

824 Ratings

Sassyv0113 ,

Wow!!

Yes I like the bouquet but I misunderstood about the delivery . I though you would contact the person to ask what is the best time to deliver and not that you are in front of the office and call. Nest time I will fix a time for delivery. Overall Happy with the service. thank you.

Developer Response ,

Thank you for your kind words! Sorry for the delivery issues. We hope that you are still using our app to bring joy to your dearest ones. Regards, Flowwow team

GK83FU ,

Bad during service disruptions

I’ve been using Flowwow for years and have had a good experience, meaning that flowers were usually delivered as promised.

But this year, when I placed an advance order for flowers for the Women’s Day holiday, the company failed to deliver them. Disruptions happen and that’s fine - I wouldn’t dock them two stars for this. But their customer service truly failed as they didn’t do anything at all to help with the issue. No proactive communication. No responses at all to my messages to them. I was willing to wait a full 24 hours and have these flowers delivered the following day but they didn’t do it and never replied.

Bad customer service is a choice. It’s a choice companies like Flowwow make because they are cutting costs or increasing margins. They show with their disregard for their customers’ business that they don’t actually value the customer - just the money. If this was my first experience with them, I would never come back and they would get 0 stars from me.

I hope that they read these reviews and think about how they can get better and learn from their mistakes.

Developer Response ,

Thank you for your feedback. We apologize for this situation. Please email your order number to feedback@flowwow.com. Additionally, please attach a screenshot of this feedback. We will try our best to help you. Flowwow team

Dzhared761 ,

Not helpful; app not user friendly.

Decided to find a different service for delivering flowers that I cannot. But even after entering the delivery address, the app continues to recommend shops that don’t deliver to that address.
It would be helpful to see the shops that do, so I don’t continue to waste time selecting different bouquets only to learn the shop selected doesn’t “deliver to that address”. Then when you choose the button to see shops that supposedly do, the original recommended shops are shown.

Developer Response ,

Thank you for your feedback. We are sorry to hear that you are having difficulties using the app. Could you please contact us at hello@flowwow.com and we will be sure to help you. We really want you to stay with us. Flowwow team

Events

App Privacy

The developer, Flowwow, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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