iPhone Screenshots

Description

FlyCleaners is the most convenient laundry and dry cleaning service in NYC! Set up a pickup and delivery, on-demand or scheduled, with a tap of your finger, and never see the inside of a laundromat again!

Get $10 off your first laundry order and/or dry cleaning with us! (Promo code: APPLEFLY10) We pick up and deliver 6AM-Midnight, 7 days a week, for your convenience. We can even do overnight laundry for late night pickups and have it back on your doorstep early the next morning. Washed, folded, clean, and fresh.

Forget about lugging your inconveniently heavy laundry bag to the laundromat. Never again will you have to spend time desperately searching your apartment for spare quarters for the washer. Never step foot into that laundromat two avenues away that doesn’t even have WiFi. Using our on-demand laundry service, we can be at your door in as little as 20 minutes. So stop wasting time on everyone’s most time-consuming chore.

How FlyCleaners works:

1) Becoming fly: Download the app, set up your account, and schedule your first pick up to get $10 off your laundry and dry cleaning needs. (Promo code: APPLEFLY10) Choose between on-demand or schedule a time during our laundry pick up and delivery hours 6AM-Midnight, 7 days a week.
2) Because we fly too: Select any additional laundry preferences. We’re doing laundry your way.
3) We fly over: Our “FlyGuys” will come straight to your door with a FlyCleaners bag for your laundry. Have a doorman? (Ahhhh, the luxury...) Leave your clothes with your doorman, our experts will pick up your laundry from them!
4) Your clothes take flight: Our expert cleaners wash, fold, press, and dry clean your clothes just the way you like it.
5) The return flight: Our FlyGuys deliver your clean, fresh laundry back to your doorstep. You didn’t even have to lift a finger! (Okay maybe one finger...)

LAUNDRY AND DRY CLEANING SERVICES AND PREFERENCES:
Personalize how you want us to do your laundry.
Wash and Fold:
Hang dry
Fabric Softener
Green Detergent (unscented)
Separate whites and colors
Bleach white items

Dry Cleaning:
Green cleaning
Starch

Why use Flycleaners?
- No more lugging laundry bags across the city and through the subways.
- No more rushing to the dry cleaners to pick up your clothes.
- Next morning delivery is available for late night Wash & Fold laundry pickups.
- Hang dry options available for your delicate items.
- Free laundry service deliveries on laundry orders over $30
- Comparable pricing to your neighborhood cleaners but with door to door laundry service! (Rejoice NYC walkup dwellers, we’re coming for your laundry.)

What do our customers say about FlyCleaners: Laundry & Dry Cleaning Delivery On-Demand?

"Great app! If you like Cleanly or Rinse, you'll love FlyCleaners! Scheduling a pick up was really easy and they had everything back to me the next day!"
-Caitlin M.

“I used Rinse when I lived in San Francisco. After moving to Williamsburg, there didn’t seem to be any dry cleaners. Thanks to FlyCleaners I can get my dry cleaning picked up and delivered rather than drag garment bags to work”
-Ryan B.

“No more time wasted at the laundromat. I just leave my dirty clothes with my doorman to be picked up while I’m at work and FlyCleaners takes care of the rest”
-Dylan S.

"I've had consistently great experiences with FlyCleaners! Turnaround is quick and always within the timeframe promised, the delivery people are always friendly, and I've never had anything missing. Laundry comes back clean, fresh and folded way better than I could fold them! Super convenient and easy to use."
-Leslie B.

Every FlyCleaners order is backed by our Service Guarantee that promises:
We will always aspire to be on time even as we take on NYC traffic to get to you.
We will always strive that your laundry order will be ready when it is supposed to.

For full details on Our Commitment to you, please visit http://flycleaners.com/commitment.html.

What’s New

Version 3.10.2

Updated internal package used for customer communication

Ratings and Reviews

4.1 out of 5
4.5K Ratings

4.5K Ratings

#Undergraduateproblems ,

Deeply, deeply, deeply unreliable

Please note—this comment only relates to the Laundry service (dry cleaning is fine). This company could not be less reliable—I would give this app/company zero stars if given the opportunity. My washing machine broke about a month ago, and so I have started using FlyCleaners for my laundry in addition to my dry cleaning. My experience with their laundry service has been a disaster since Day 1. FlyCleaners only arrives for a scheduled pick-up or delivery about 20 percent (or less) of the time. I will receive a text message saying that my delivery or pick-up window will begin in an hour, and then three hours pass and I find that my previously-scheduled pick-up/return has somehow become my unscheduled. I’ve left work early several times so that I am home on time to give/get my clothes, only to have to leave work early the next day in the hopes that this time, FlyCleaners will actually arrive. Additionally, to add insult to injury, their customer service is a joke—I think I waited one or two weeks for a response to my email in which I asked “you were supposed to come tonight, but didn’t—can you assure me someone will come tomorrow?”. Needless to say, I am EXTREMELY unimpressed. My clothes also still smelled dirty when I got them back. I am so excited for my landlord to fix my washing machine, but in the meantime, I guess I need to find a new company to do my washing.

BPNYC0214 ,

It’s a nightmare

This is the worst service ever!

I sent two bags of clothes to them. They supposed to send back on Monday, but I kept receiving emails from them that delivery will be delayed. I rescheduled several times for the following days. Finally, they sent bag two bath towels on Friday. I called the number on app. The woman answered my call lied to me say the delivery guy left one bag at store. It would be delivered on Saturday. So I rescheduled a delivery Saturday morning. One hour passed the delivery window Saturday morning, I got an email say they won’t be able to deliver my cloth today. I called few times to figure out what happened. One lady said she found my laundry bag. She guaranteed me that they will deliver my bag to me by EOD and the window time is 4-7. Then I got another email say they won’t be able to deliver my bag. I called them. Now they admit they couldn’t find my laundry bag. When I asked to talk to the manager, the girl answered my call said “I can’t give you her private number.”
They know it’s a difficult time for people to do laundry and no one can go to their store to complain. So they fully take advantage of that to rip off customers. No customer service number, no place you can complain.
If you want lose all your clothes and get no refund, use FlyCleaners.

Sockless in NYC ,

Unreliable at best

I tried this service base on a recommendation from a friend. Initially it was great and I loved the convenience. Then over the past few months their service has steadily gotten worse. First I sat up waiting for a delivery that they kept texting me saying it was delayed until finally texting at 11:30 pm to tell me that I would need to reschedule. I called them to let them know I was flying out in the morning and that I really needed my clothes to which they said don’t worry we will hold on to them for you until you return. I was pretty upset to say the least but after returning I gave them another chance. I continued to se a decline in their service and reliability but what finally did it for me was when I received my laundry and upon putting it away found three pairs of sock and 14 (yes that’s right) single socks. How do you lose 14 socks in one load of laundry and none of the ones lost match. Don’t wast your time with this app. There are plenty of laundry services that are just as convenient and way more reliable. Fly cleaners also almost doubled the cost of my laundry over my previous service. More than double if you count all the items I’ve had to replace.

Developer Response ,

Thank you for writing this review. We are very sorry to hear that your recent experiences with our service have not been up to par. We have forwarded your concerns to our management team to ensure quality improvement in the future. Thanks again for being in touch and we hope you will consider giving us another chance to make this right for you in the near future.

Information

Seller
Dry Cycle Brands, LLC
Size
62 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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