Description

The FNB Banking App embraces the future of help – helping people to help themselves.
Managing your financial life has never been this easy with the ability to transact, borrow, invest, protect and communicate all in one place.
Download the App to see for yourself.

Want to know more? Open the banking app and select FNB Assist, here you can view video tutorials on all in-app functionality. Also see answers to frequently asked questions from Help under Information from the main menu.



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Fingerprint ID - Supported on all devices with a Fingerprint sensor running IOS 10+
Secure Chat - Available to Gold, Premier, Private Clients, Private Wealth and Business customers.
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By downloading or using the FNB Banking App for smartphones, you agree to be bound by the license agreement located at https://fnbtouch.fnbconnect.co.za/software_license.pdf . This agreement is incorporated into this notice for reference.

If you do not agree to the license agreement, do not download or use the application.


Terms & conditions apply.

What’s New

Version 6.0.8-37

- Location is now required for payments. This is a valuable tool for the bank in combatting fraud and can provide us with contextual information to assist with fraud detection. We do not share any of this location data with 3rd parties and we request your permission prior to use of your geo location.
- Access security features such as report fraud, latest scams and fraud videos from Security Centre on your home page.

Ratings and Reviews

2.5 out of 5
21 Ratings

21 Ratings

Mypetcow SA ,

Location for payments no thank you!

Location required for payments? Are you kidding?! What if the location services are not available. What if I don’t want to share it with FNB? Then the app is essentially useless. I value my privacy and FNB should rather invest their time and money on implementing secure two factor authentication rather than spying on their customers. I can already see my location data land up in the next data leak. That’s how you lose customers FNB

Developer Response ,

Hi there, customers are faced with a number of threats and we have introduced an additional security layer when performing certain transactions. Whilst this may appear intrusive it is a valuable tool in combatting fraud and providing contextual information for fraud detection. We do not share any of this location data with 3rd parties. RB Jacobs

N S SA ,

Online authorisations don’t work properly

The app is generally good but the new system of App authorisations for online purchases doesn’t work properly. At times, have to repeat purchases a few times for authorisation to work - app freezes. Sometimes notification for authorisation takes too long! SMS OTPs worked better but this new method is probably cheaper for FNB.

Developer Response ,

Hi there! Thank you for the feedback. If you are still struggling with this, please contact us on 087 575 0362 for further assistance. RB Jacobs

Definition by character ,

When are we greeting to use Apple Pay

Am really surprised you were not one of the first to get  Pay to work. How come others got it first and till today no word on when  Pay will come?

Developer Response ,

Hi! We’re working with Apple and look forward to bringing Apple Pay to our customers. We do have our Virtual Card that further complements our digital ecosystem and is currently available on the FNB App. FNB remains committed to providing a range of unique and innovative solutions that are centred around true customer and business value. RB Jacobs

App Privacy

The developer, FNB Connect, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contacts
  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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