Folded is the highest quality on-demand laundry and dry cleaning service. We are also the only on-demand app to pick up 24 hours a day, 7 days a week, and do same-day service, making us the most convenient way to offer laundry and dry cleaning in the city.
Only app that picks up 24/ hours a day 7 days a week
We provide the highest quality of laundry (We do the laundry on site! No third parties for you to worry about loosing your clothes)
No lugging heavy bags down and up 3 flights of stairs and walking 3 blocks to your local laundromat
No picking up the phone only to have your instructions misinterpreted.
You are just one tap a way from having your clothes perfectly Folded!
Ratings and ReviewsSee All
I really wanted to like this app. Great concept, you order your dry cleaning on your phone and just drop it off with your doorman. Unfortunately, Folded forgot to supply any semblance of customer service with this app. I was repeatedly misinformed about the ETA for my laundry and finally it arrived over a day late. I was charged for laundry that I didn’t submit and overcharged for dry cleaning that I did submit. Two phone calls and 2 emails later, the issue is still not resolved. If you are looking to trust your clothing to a faceless service with no sense of responsibility or accountability, then look no further than Folded!
Undelivered scheduled deliveries
Folded used to be fairly decent but now I have trouble getting in touch with customer service for two days about my scheduled dry cleaning. It was a no-show for the date my dry cleaning was scheduled to be delivered and I had to contact them late at night to ask where it was, they rescheduled and it’s still a no-show... now trying to get in touch with customer service again. Don’t use if you want good customer service and reliable deliveries...
Great service !!!
Thank you Folded for your great service and quick turn around time. Great customer service which answered a bunch of question before using the app. Great solving problem I which in my case my doorman gave them the wrong bag they had no problem in coming back and switching out for the correct bags. Awesome 5 stars !!!!
With Family Sharing set up, up to six family members can use this app.