Food Truck Chef™ Kitchen Games 4+

Love it but.........

I really love this game and I’ve even spent money to purchase gems to advance. I like the carnival bus that rewards gems every two hours for coins. But I don’t understand with the new space station update why I have to get 3 stars on every level to advance. It’s so unfair. When I started this station I had over 200 gems. Now I’m down to about 50 because I have to update in order to get three stars. Now I’m updating the exterior also in order to pass levels. And I’m only on level 11 and having this much trouble. I can only imagine how hard level 30 will be. This should not be I can get 2 stars and almost three. That should be enough to pass like on all the other streets. It should be my choice to try to achieve three stars. Please don’t make any new streets you plan to include so frustrating. I really enjoy this game and would hate to delete it

No response

**edit**
Please tell me how not getting my gems is challenging and makes the game fun! Support told me ( after 3 emails to them) to give it 36 hours and then send another support ticket.... yes challenges in games are fun... but 30 gems to update something in a part you paid to open for a discount is not a challenge it’s greedy!! Thanks for the basic response... and almost all reviews say gems are too much!

Game is fun but there are a few issues... it is definitely a pay to play game which is fine. But when you offer other incentives then you should follow thru.. if you go to earn free gems there are different ways to earn them... most is signing up for things and getting spammed but hey if it gives you 25-30 gems which is basically what you need every time you upgrade or open a new area then so be it! I did this and of course did not receive my gems so now I’m being spammed and it wasn’t worth it. I spend here and there but this has discouraged me not to even bother. Two emails to support and no response. Hopefully if you spend you do not go thru the same thing because they won’t get back to you! I play a lot of these games and this one is fun but a little drastic with how many gems they require! Also even if you take advantage of buying a new spot.. it’s already high gems to upgrade... so why take that deal if you have to spend tons of money on gems right at the beginning

Respuesta del desarrollador ,

Hello Dani, we sincerely apologize for the less than satisfactory experience you had with the game. Some aspects of it are indeed challenging but that's what makes the game fun as per feedback from most players. We kindly request you to send a mail to Support again so that they will help you with some quick tips for a better experience!

Love it, but...

Gems are too hard to get. I’m on XP 27 and it takes 8500 XP to get 7 gems.... 7?!?! However, you need gems to upgrade equipment or you can’t pass a a level and you need gems (lots of them: 20, 30, 35 gems) to get to another street. Ridiculous. I’m not saying that you shouldn’t try to make money off people buying gems, but at least make it possible for those of us who refuse to buy gems to play a game. I’m on Oriental street and it will take me 8 gems.... 8! just to upgrade the dumpling maker and there is no way to pass the level without spending those gems... and the tea takes forever.... can’t upgrade the tea maker without 7 gems. I have 80,000 coins because I am replaying levels to get the XP to get the gems, but don’t know if I should spend it on upgrades or save it to open a new level. Really, I’m at the point where I am gonna delete the game and look for another game that isn’t trying to force me to buy gems. The information for this game should say DO NOT PLAY UNLESS YOU PLAN TO BUY GEMS.... I gave it 2 stars because the game is really good, graphics and all, but the lack of care given to keep people playing by providing opportunities to get gems makes this game terrible. Reviews I’ve seen mention a Casino, and I don’t have one... which would be great to have since I have 80,000 coins.

Respuesta del desarrollador ,

"Hi, Here are some ways to earn gems...
1. Play to earn XP points and level up. You are rewarded Gems whenever you level up.
2. Come back and play everyday to earn rewards, including Gems
3. Check out our new feature Party Bus, spend some game Coins and get guaranteed Gems
4. Go to the 'Free' tab on the store to explore how you can get Gems for Free. You can earn gems by inviting your friends to play with you and for logging into Facebook among other things... 5. Watch videos by clicking the button at the top right end on your game and get Gems
6. When the challenge mode unlocks, you could beat the challenge to earn 60 Gems."