Food Truck Chef™ Kitchen Games 4+

This app is fun to play and not at all impossible with some patience. You can earn gems every few Hours from the party bus and watching a video. This is a good way to stock pile gems, also you get 7 gems every time you level up. The one thing I would change is that, when you beat every level with 3 stars, I feel like you should get 10-20 gems (there is no way to get 3 stars on every level without spending a TON of gems, it’s nice we can get them free over time but a little heartbreaking to not even be compensated for it in the end) on that note, I think if you go through and fully upgrade the interior of your truck you should be awarded 25 gems, same for the outside of the truck, another 25 gems. There is no incentive for me to go back and earn 3 stars, if I can make it through the section without fully upgrading or getting 3 stars why should I waste gems (unless there is a hefty gem reward for doing so). Just a suggestion. Other than that, the game is fun! I would rate it 5 stars if the incentives for maxing out were better.

Hello, Thank you for your valuable suggestion and we do understand your concern regarding the incentive rewards for the completion of levels/mission with complete star rating. We take our players suggestions seriously and will put this across to the appropriate department for further review.

So I have been playing this game for awhile now and loving it but I began to notice that when I stopped buying the piggy bank and allowed it to just pile up. That once it was full the gems were suppose to come back to me as it had earlier but no longer was happening. Instead it is showing it just magically disappears. That’s impossible to Happen.. since that piggy bank is maxed out at 60 gems and I am not able to buy the bank, so any gems after the bank is full is suppose to go back to the player as it had done before because the bank can’t hold it and you have earned them from playing the game and upgrading all of your steps. So how are they just disappearing ? They shouldn’t be this is beyond weird and strange to me. Also, I know something isn’t right because when I play the delivery part it’s suppose to go from 5, to 10 and then it’s a longer gap to 20 but it does stop to a 15 mark where you just don’t receive as much but on mine it’s now. Going to 4-9 -14 and 19.. so obviously something has began to malfunction. And once I began to record these errors happening then the patience on all of my customers started to dwindle down extremely fast and it has never ever done that before. So not sure what is going on with the game but something isn’t right. And I have loved this game up till now. Very weird stuff happening

Hello there, we apologize for the unpleasant experience. Please be informed that the Gems are added bonus in-game for completing cooking levels. The Piggy Bank feature is available for all players to purchase Gems for a low discounted price. For further clarification, please write to our support tea by clicking the mail option via the game settings menu. We are more than happy to help.

**edit**
Please tell me how not getting my gems is challenging and makes the game fun! Support told me ( after 3 emails to them) to give it 36 hours and then send another support ticket.... yes challenges in games are fun... but 30 gems to update something in a part you paid to open for a discount is not a challenge it’s greedy!! Thanks for the basic response... and almost all reviews say gems are too much!

Game is fun but there are a few issues... it is definitely a pay to play game which is fine. But when you offer other incentives then you should follow thru.. if you go to earn free gems there are different ways to earn them... most is signing up for things and getting spammed but hey if it gives you 25-30 gems which is basically what you need every time you upgrade or open a new area then so be it! I did this and of course did not receive my gems so now I’m being spammed and it wasn’t worth it. I spend here and there but this has discouraged me not to even bother. Two emails to support and no response. Hopefully if you spend you do not go thru the same thing because they won’t get back to you! I play a lot of these games and this one is fun but a little drastic with how many gems they require! Also even if you take advantage of buying a new spot.. it’s already high gems to upgrade... so why take that deal if you have to spend tons of money on gems right at the beginning

Hello Dani, we sincerely apologize for the less than satisfactory experience you had with the game. Some aspects of it are indeed challenging but that's what makes the game fun as per feedback from most players. We kindly request you to send a mail to Support again so that they will help you with some quick tips for a better experience!