foodora Norge: Matlevering 12+
Mat, dagligvare og butikk
Designed for iPhone
NORWAY'S LEADING QUICK-COMMERCE SERVICE
We are Norway's pink delivery service that delivers from restaurants, shops and groceries. When you are having a hectic day, foodora is here to make it a bit easier. Order foodora and get everything that matters, in a matter of minutes.
WITH FOODORA YOU GET:
- Delivery from RESTAURANTS, SHOPS AND GROCERIES
- Delivery in MINUTES
- Thousands of restaurants
- The grocery store in your pocket
- Discounts by inviting friends
- New OFFERS and FREE delivery
- Helpful customer service
- Pick-Up function
- Delivery in over 20 cities in Norway
WE DELIVER TAKEAWAY IN ...
over 20 cities in Norway! Order food from your favorite local restaurant or discover a variety of new restaurants. Hungry for delicious sushi on a Friday night, a tasty poke bowl for lunch or a juicy burger? With foodora, restaurants are just a click away.
GROCERIES, DELIVERED IN MINUTES
Make your weekly grocery shopping easy with our online grocery store, foodora market. Choose from thousands of products with everything from fresh vegetables, bread, baked goods and ingredients you need for dinner. From foodora market you can expect to get your food home faster than your drive from work.
SHOPS, DELIVERED IN MINUTES
Forget waiting 2-4 days for delivery, with foodora you get what you need from shops delivered in minutes. From our shops you can order everything from delicacies, flowers, books to clothes and accessories or sound and tech.
We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Ratings and Reviews
They do not follow through!
For one, my dinner order a few weeks ago was marked as delivered and I never got it. Then after waiting for ages on the customer service chat, I was told that I’d be reimbursed and get a 200 NOK coupon that would be applied when we next ordered. Well, we put in an order and NO 200 NOK discount was applied to my account. Now I will wait for a few more hours for a foodora chat bot to get back to me... and let’s hope my meal makes it to me this time.
Worst Order Tracking and Customer Service
I ordered from Maurya Bayview. For 30 mins it was showing me that my order is in works and driver will pick it up soon, but then i got a notification saying ‘Restaurant has just closed but dont worry you will get your money back’. I need food not my money back after waiting for 30 mins.
In another incident, i had a coupon that i got from a friend so i downloaded the app and ordered but the coupon was not working, i reached out to customer service chat and she said the coupon is going to be valid after two days but i need food when i downloaded the app and not two days later. I am not sure who does the Product design for this app but certainly they need to just go across the border to US and use seamless or grubhub to update their user stories.
Anyway i came to Canada to visit a friend and will be back to US but would definitely want foodora Product designers to incorporate more controls and give real time service and food and not be good at just giving money back in case of mess ups.
Incompetent customer service
There’s an issue in the app with accepting ANY form of payment since the last update and I’ve spent 3 attempts with customer service to flag it to them and get it fixed, mostly because I was reimbursed for a non delivery with a voucher that I couldn’t use unless I could place an order. Long story short, the customer service reps just say things like “try the browser” and “uninstall the app” and try to get out of the chat instead of actually attempting to log and solve the problem. It’s clear as a company they are incentivizing their customer service reps inadequately to get engagement in problem solving or a general care in the world for the customer or company success. After all these attempts the only solution that remains is for me to stop using foodora because I can’t find someone who wants to help solve the problem.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Foodora GmbH
- 268.4 MB
- Food & Drink
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Malay, Norwegian Bokmål, Romanian, Simplified Chinese, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © foodora Norway AS 2023
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