foodora: Food & Groceries 4+
Quick food & grocery delivery
OnlinePizza Norden AB
Designed for iPhone
-
- Free
iPhone Screenshots
Description
We know where you can find the flavours that fit you. If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food everyday. We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, a classic burger or the freshest sushi? We know the best food for every cuisine that your city has to offer. foodora is the best food delivery and take away service in your city -- so let's take the first bite!
What’s New
Version 24.33.1
We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!
Ratings and Reviews
Doesn’t work
The app stops working and won’t let me place an order. It doesn’t send verification SMS. It doesn’t work on my iPhone XR or 11 Pro Max.
Hands down worst customer service
During my first visit to Stockholm, I had to order food delivery to my hotel due to work commitments. The app indicated that my order was delivered, but the hotel staff never received it. When I reached out to the Help Center, I received a generic response that seemed like a template, claiming that my issue was a "recurring one" and that a refund could not be issued. This response was nonsensical since it was my first-ever order with the service. Clearly, no investigation was conducted.
Believing it might be a bug, I ended the conversation and initiated a new one. However, I received the exact same automated response repeatedly, without any chance to explain my situation. Eventually, I connected with a real person who seemed to be looking into the issue but ultimately gave me the same response. The representative's attitude was dismissive and rude, stating, "we will not change our decision to issue a refund."
This experience has been utterly frustrating and disappointing. I expected better customer service and resolution from the company.
The map will send your orders to the wrong restaurant
I clicked on a restaurant near me for a pickup order. The map instead loaded a different restaurant (Same chain, different location) and then sent the pickup order to a restaurant 45 minutes away.
Foodora customer service refuses to take responsibility for this issue, even though I have been able to replicate the error on multiple devices. The customer service department states that it is not their responsibility to ensure that the locations of restaurants on their own maps actually correspond to the locations of real restaurants.
Use another service.
App Privacy
The developer, OnlinePizza Norden AB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- OnlinePizza Norden AB
- Size
- 224.2 MB
- Category
- Food & Drink
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Malay, Norwegian Bokmål, Romanian, Simplified Chinese, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © foodora AB 2024
- Price
- Free