iPhone Screenshots

Description

foodpanda – food and more, delivered

Craving something delicious from your favorite restaurant? Forgot to pick up the shopping on your way home? We deliver food and groceries in a flash. It’s our mission to bring everything you want, need or crave right to your door, whether it’s a meal from your favourite local restaurant or same day grocery delivery and cleaning supplies.

Download the app to check if we're in your city

Our app is crammed with the greatest food experiences in the world. Hungry for wood-fired pizza, a classic burger or super fresh sushi? We know the best food for every cuisine that your city has to offer. foodpanda is the best food delivery service in your city – so take the first bite and download now!

Plus there's grocery home delivery

Missing milk? Batteries? Detergent? Order from thousands of products with shops on foodpanda. It's online grocery delivery without the wait. Choose your favorite shops for everything from groceries to drinks to health to pharmaceuticals and even electronics.

How it works

First, enter your address (home/office/treehouse). Then, choose your favorite restaurant or shop and place an order. They prepare your items and, once they’re ready, our courier brings them to you. If you need something to watch, you can track your rider in real-time. Just sit back and enjoy.

What makes us special

Whether you’re looking for the biggest brands or your favorite local restaurant or shop, foodpanda works with the best spots near you. Pizza or sushi? Groceries or gifts? Whatever you’re after, our rider will be at your doorstep with a smile, while you save time to do something else you love.

Talk to us

If you’ve ordered with us before, we want to know what you think. Give us your food thoughts/confessionals.
Email us at support@foodpanda.com

For more info visit:
https://www.foodpanda.com.bd
https://www.foodpanda.hk
https://www.foodpanda.com.kh
https://www.foodpanda.la
https://www.foodpanda.com.mm
https://www.foodpanda.my
https://www.foodpanda.ph
https://www.foodpanda.pk
https://www.foodpanda.sg
https://www.foodpanda.co.th
https://www.foodpanda.com.tw

What’s New

Version 21.23.0

We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!

Ratings and Reviews

4.6 out of 5
175.7K Ratings

175.7K Ratings

Yogiyuls ,

Convenience at its best!!

We’re staying at a hotel in Phuket for a month long vacation. But hotel prices for food are drastically higher than any of the restaurants. Kids don’t want to leave poolside and we were forced to overpay for meals - ordering from hotel, Food Panda really helped out!! Once we discovered this Service - I couldn’t believe that it’s possible!! Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never expect it as a must! Now my kids can play at the pool all day, we get great food delivered straight to us and we do not pay insane prices of the hotel restaurants!! Thank you Food Panda! We will definitely continue to use this service when we go back home!

Nerdanel Yang ,

I think it is a poorly designed app

Writing as a fellow product person. I notice a few poor designs in this app, that creates friction and causes bad user experience. 1) Unnecessary surveys: “Why did you not complete the order at X”. First, this X restaurant is wrong (I already placed the order). Second, survey is a poor way to get user feedback. Participation rate is not guaranteed. A much better way to do it is to do a thorough data analysis of user behaviour, form solid hypotheses and test these hypotheses thru experimentation. 2) Cluttered UI: Do we really have to have “trending order”? Do I, as a customer, really get value from knowing what others are ordering? Does it benefit me, a restaurant order, that customers only order the hottest 1 or 2 items from my menu? 3) It is just buggy. There are a few times when I simply cannot place an order. I click the button, then nothing happens. There is no way for users to report this bug, or seek help for it. 4) The rewards program. I understand rewards program create loyalty and we want loyalty in the fierce competition among delivery apps. But this rewards program is poorly designed; rules are not communicated clearly; the UI/notification is intrusive. All of the above makes me question: Who is making product decisions at Foodpanda? Are they really relying on data and listening to users? Or just go with whatever they ASSUME is a good idea?

Gio770414 ,

The most embarrassing customer experience

Dear FoodPanda, Thank you for copying and pasting over and over prewritten emails without even reading what your customers say. With extreme disappointment I have to say that I have been served with the poorest and the most embarrassing customer service ever possible. As a senior executive of a company that makes of customer experience their priority, you are proving to know nothing about your customers and so your business. The order was cancelled because of your mistakes and 2 days later you are still copying an pasting the same emails without even reading my messages or understanding what happened. This is simply unacceptable and unfortunately I don’t have any more time to waste with you. I am going to block this payment and do whatever I can to get my 200HKD back, not because of the small amount, but because it’s a matter of principle. I can promise you that you have lost me as a customer forever. Your business won’t suffer for it, don’t worry, but the way in which you serve your customers have been proven to be embarrassing and ridiculously wrong. Since you don’t read the feedback or requests from your customers you won’t probably understand or learn anything from here. What a shame… Congratulations FoodPanda, I can certainly say that you have given to me the worst customer experience in my 44 years! Good luck, G

App Privacy

The developer, Foodpanda, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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