While the new update to the app has made the app somewhat more efficient, there are a few things that made it harder. I have to go into my profile to look for my shopping list now, it is not right there, easily accessible with one click any more. Same thing with the rewards card, I have to go into the profile to pull it up to get scanned for my discounts. It’s another thing you have to fumble with at the checkout, holding up the line. Really annoying. Has, whoever designed this and whoever approved this, ever been to a grocery store?

I purchased items that were on the digital app. I went back later on to purchase more, before the ad was over. I was not able to use the digital coupon? (Because I had already purchased the item)The app. was letting me know that the sale was going to be over in so many days, ( so my thought : it’s letting me know to get more before the sale is over)If I took the time to download this app. In order to save money, why wouldn’t I be able to purchase more than just 1 time on a sale item. Why should I try to make a fake email in order to get a sale item? (As suggested by one of your associates). I’m not happy with how you have this App set up!!!!

I’m not sure if the people who wrote this app uses it. When I would select the weekly ad there would be an icon named categorized. I could easily go to say “produce” and see exactly what I’m looking for. Same with meats. But that option is now gone. I don’t want to fumble around in a pic I have to scan and figure out where something is at. Bring back categories, also if it ain’t broke don’t try to fix it. Thinking the app in improved is actually making it harder for some people.

I had used the app for years with no problems until the most recent update a couple months ago! Now I can’t log into the app not even after resetting my password! Instead I have to go to the website and even there I have to reset my password every time! So frustrating! I’ve contacted customer service and they send me a link but I still have same issues! Someone needs to look into the bugs and get them fixed!

App is broken after the latest update. It is stuck in a perpetual loop of wanting to find my store location. I have a foodsco in town and one in the next town over, but no foodsco stores even show up. When clicking on another store (Ralph’s over 30 miles away), it directs me to download the Kroger app. When trying to cancel to exit this screen, it does not let me. The cancel button only makes it reload the same prompt to find the closest store.

Who ever is picking the order can substitute any iteam and add any items they want. My last order they added a bottle of alcohol for themselves. This isn’t the first time this has happened, this is just the first time they have bought alcohol. Other times it is something small like a drink or some food for themselves. So they are pretty much stealing from me and they are getting away with it.