ForeFlight Mobile EFB
Ratings & Reviews
The app itself is very good. Support is almost non existent. The chat is AI that has no clue. There is no phone support. The only hope of communicating with a human is by email. It cold take days or weeks to get an answer going back and forth by email. Im trying to add to my subscription for a flight tomorrow but ran into an error for which there is no apparent way to fix it. I will end up borrowing charts for tomorrow. I am a very frustrated and unhappy customer.
You truly can’t go wrong with ForeFlight as an Electronic Flight Bag! The system and interface are very easy to use and navigate. Additionally, if questions arise, the ForeFlight Support Team is super easy to contact and very responsive. I would give 10 stars if I could!
So I don’t pay the real fee on my iPhone but I’m going to do the trial. See I am very expirianced with this app. I would say I adore this app!!! I am a commercial pilot for Ethiopian and I do my favorite route nyc (KJFK) to adidas abbaba. And when I was with American Airlines I would use it for my jfk to Delhi flight. Cheers.
Extremely satisfied with prompt solution. I had a problem that I must’ve spent myself three hours on trying to resolve. I’m a 13 year user of ForeFlight in firmly believe in exhausting all of my own resources before I jump into the queue for corporate support. My initial complaint about a lock screen unable to automatically switch to landscape was met with three suggestions for how to use synthetic vision. I’m a Marine so you can imagine my thoughts when I read that and tried to ascertain how some AI fool thought I had a synthetic vision issue when I’m not even using it or subscribed to it. I responded flip it, but yet Todd apparently read my rejection and quickly jumped on the problem and his first solution complete with pitcher in an arrow, which button to push immediate resolved the problem again I spent all kinds time to resolve it on my own yet Todd quickly ascertain what my issue was and had a solution in my mailbox at six in the morning.Todd ROCKS!
Great app for flying both commercially to watch it as a hobbyist flying privately like myself. But a recent update now makes it almost every time I pinch to zoom on the map instead goes to the measure tool. Is very frustrating and distracting. And I see no option to disable or adjust the settings. I also wish there was a way to set flight history to non pilot so it’s not officially tracked since I like to use it when traveling and not piloting.
I have had ForeFlight for the past 2 years. Everything about it has been 1st class. However recently I went to renew my subscription and found out that the discount available to college students was no longer available on the basic subscription. This has almost tripled the cost of the app for me and has made me reconsider my subscription.
ForeFlight used to be great and it seems with every new recent update the app runs worse than before. The amount of times the app just bogs down doing anything is increasing, the weather and radar sometimes loads and sometimes doesn’t, and the amount of times I have to refresh a flight plan over and over again because of the “no winds” problem is absurd. At least the perf numbers and EOPs still work
Ever since ForeFlight was acquired by Thoma Bravo and decided it was a good idea to lay off more than 30% of the workforce, the app has been getting worse! With every update, it makes the app less user-friendly! We pay over 1000+ a month for Jeps, 2 iPads and 1 iPhone (current the subscription is only letting 2 IPads sign on so it’s not even working properly) and King Air Performance…. Prices keep going up quality keeps going down! We will be switching to Garmin Pilot as soon as we can get someone from customer service to reply to our emails. We have been sending an email a day for a week trying to get customer support and have only heard back from the automated email service! Sign of the times I guess! SAVE YOUR MONEY especially if you’re just starting your Avaition career!
Developer ResponseHi Toxicsniper808, We're sorry to hear you've been having difficulty getting a response; are you sure you're reaching out to the Pilot Support Team at team@foreflight.com? Multi-pilot plans are limited to 2 iOS devices per pilot. Regardless of your plan level you can sign-in to your ForeFlight account on our website and see which devices you have signed-in there, and remove any old devices that might be taking up a slot. We look forward to connecting with you via team@foreflight.com.
I’ve been using FF since 2017. As a CFIi I have been recommending it to all my students. It’s great for flight planning and your logbook. It’s gotten harder to use as features are added; I can’t use it to weight and balance for one of my airplanes because FF insists the max gross weight is wrong (I have an stc) and the only way to fix it is to email ff support. What I really hate is the new Rewards program for instructors: you get a discount for referring students. I referred them to FF because I used it. I don’t want money to get in the way. Anyway, my winter project is to evaluate Garmin Pilot.
Overall the ForeFlight app has been incredible for the industry. It remains to be seen how the ownership changes effect the quality. I manage a corporate flight department and unlike many of my colleagues, I’m not making the full switch over to FF until I know the support and growth continues. The purpose of this review is specific to CFI support. FF wants us to recommend use of FF to our students and even goes so far as offering us “rewards” for doing so. What is truly lacking is full support for the instructors. We need to have the ability to print a PDF copy of the endorsements we have GIVEN. I can print a report of my experience/logbook with endorsements I have RECEIVED. I CANNOT print a copy of the endorsements I have given a student. It should not be that difficult to allow CFIs to go to instructor tools, endorsements and print a copy of all our endorsements. We are required to keep endorsements for 3 years (TSA-5 years). Currently we rely on the app not to crash or cloud to fail. We must have the ability to print a summary of our endorsements. I’ve made this request multiple times and ask CFIs I know to do the same. I always get the same response, “we are considering for future updates”. I do have high expectations especially when they want me to promote to my students and offer me rewards for doing so. Over the past 5 years I have recommended 34 pilots for checkrides from Sport pilot through CFII/MEI with a first time pass rate of 96%. I speak from experience, we should have the functionality to keep an additional record of our endorsements given.