Fort Worth Star-Telegram News +12

Thanks for making the online version and app available! I get to read my hometown paper even though I’m no longer at home! The app provides all the great coverage of the FWST, and even throws in some news from other McClatchy owned news sources. The app performs well, loading quickly and accurately. My only criticism is that sometimes an ad will extend across the whole screen, and it’s difficult to scroll by it. Other than that, it’s a great mechanism to receive and read the news.

After updating the app it is terrible compared with the old app. Now it takes you to an internet browser filled with useless info. Simply put when I use the app I want to read the paper not have to go to several option to get the paper. Not to mention the app works terrible inside the browser. I can no longer just click on the continued on page to go to the end of story. It doesn’t expand easily either. It want let me move around the page easily either. It is a major disappointment that will make me reconsider keeping the star telegram. I was a home delivery user until the printed paper price got to be so expensive that I went to the e-print form. It was simple then just click on the app, up popped the paper and it downloaded and I could also download it for offline use easily. Now it opens in a browser, once opened it goes to a bunch of useless info, then you have to click on another spot to get paper that doesn’t work to well. JUST TERRIBLE!!

I can’t believe how challenging it is to develop a basic app that works consistently. Obviously the Star-Telegram has not invested in its own product. Whoever designed this app had absolutely no clue what they were doing. That of course is my opinion. I’m tired of logging in and being logged out; I’m tired of being told I don’t have an account when I do; I’m tired of not being able to follow up on any article. I’m also really tired of trying to find anything that is timely. This app brings up articles that are two and three days old. Perhaps I’m not actually looking at a news document but instead a historical archives document. I’m also frustrated that in order to use this app I must have an active Facebook account. This is not a good value for somebody who cares about balanced media.