Foxit PDF Editor 4+

Working again but had to fix it myself

Updated review: FoxIt PDF Editor is the best and most affordable PDF viewing and editing software I’ve found for the iPad and I’ve been using it for 3-4 years. The free version is great for viewing, allowing you to have up to five PDFs open in tabs at the same time. For $11/yr you get editing features, too.

With the update to version 12.0, the software reverted to the locked version and I was unable to reactivate it. The software contacted the Apple servers, recognized that I have an active subscription but then gave an “unknown error” message and the software stayed locked. This prevents me from editing or using complex PDF forms. I reached out to customer support, including screenshots of the problem on the iPad. After 9 days, I received a message about the Mac version of the software that made it seem like my messages wasn’t even read. After I posted a negative review here, I got a response within 12h. This tells me the company is focusing on sales over support. I fixed the problem myself by deleting the app, restarting my iPad and reinstalling it. This worked, but made me lose all my imported PDFs, which now have to be reimported. Bugs happen, but FoxIt needs to put more resources into customer support.

Developer Response ,

Foxit team is so sorry for the bad user experience this new release brings to you. Please contact the support team and provide your subscribed email address, they will help you solve this problem. https://www.foxit.com/support/ticket.html?isReturn=1

Could it be any more better?👍👏

I am sort of a pro pdf user.
mostly fir books , editing or adding comments, highlighting, and many other functions and unfortunately even I’ve paid for almost a famous pdf app before (which isn’t half of this app even in free mode!)
The most interesting thing about this app and its pro developer functionality is paying attention to exact needs of users and making it better and better with every upgrade
Seems designers and programmers of foxit pdf exactas have the professional eye to see users “exact “general needs.
I juust want to say CONGRATULATION and im so glad fir using your app

For example; the last upgrade , beside better look and more interesting faces
, was wonderful and there are more useful tools for editing pages , pdf documents and giving a vast of capabilities to do whatever we want to do
And you know what’s the best part?!
That all these things are available for free and way more better in premium.

Honestly, this is what should be called ( HONORING THE USER)
Thx guys for paying respect to your users
And although unfortunately because of my country’s stupid government its so hard to buy account , so could be able to pay for premium version but still you made it possible for people like me in troubled countries
Thank you from deep of my heart
And god bless you all

Give me the BLUE FOXIT back

So I turned on my iPhone, looked for the blue Foxit icon. Saw a purple icon in its place. Clicked on it & now cannot read my Bible reading file. Guess I will have to go back to Adobe reader. Oh I get it that Foxit can mow the yard, clean up oil spills & dispose of nuclear waste, but all I want to do is read my personal Bible reading file I created in PDF format. If anybody can help me do that I would deeply appreciate it. I used to tell people who got a free download from my website, to load Foxit or Adobe Reader on their device first. Now, I am only recommending Adobe. Why? Because the file was to difficult to find, then open. It was sluggish. I always had to turn on the “continuous” scroll when I opened it. Then when I did the two finger enlarging on my iPhone, where I was disappeared, and I would end up in a totally different place. I would pay money to be able to get the Blue Icon version back. It was the best, better than Adobe for ease of operation. Now that has been taken away and Adobe is my favorite PDF reader, and the only PDF reader I will recommend. Please bring back the older version.

Developer Response ,

Foxit team is so sorry for the bad user experience this new release brings to you. We will make improvements in the future release, thank you very much for your valued feedback!