FragranceNet 12+

OK so I just downloaded this app I first heard of this on the website because I was directly directed from a survey I did online but after reading the reviews that are about two years old got me wondering if this app is still having the same problems because I’m planning on subscribing or start purchasing on this app I want to stop using Scentbird because I think sunbird is a little too expensive so far this app got my attention so hopefully in the further future this app become become one of a kind for me of course. PS the good thing about this app is the coupons/etc. keep up the good work and please don’t mess it up.

I ran into this website looking for my favorite scents at discounted rates and I was ecstatic to have found one. I went and made my purchases immediately, and I was even more jubilant to have two-day shipping at my dispense. I waited for two days...nothing. Waited an extra day, thinking maybe there's a delay...nothing. Waited the 4th day, and didn't see anything so I contacted customer service via email which was another delay in itself - they reply with the same automated message and never directly provide you with a proper response in regards to your issue. They even had the shame to tell me that it was delivered (through their faulty carrier) when it wasn't and issued me a refund...a week after waiting for the item that never came, so that was another week of wait for the actual refund.
Okay. So they told me to try the order again, which I did (sadly). And I'm laughing at this now, but the same exact thing happened all over. I'm actually waiting for yet another refund for the same order, same shipment. This was just overall terrible customer service, whether it was the company itself or the carrier. There is no such thing as two day shipping or any shipping. I made the attempt twice so take it from someone who made the mistake. I won't order from this business again.

We ordered during Christmas of all times! Ordered December 14th in the evening (a Friday night) and had our substantial and I must say, very well packaged order just a few days later, on the morning of the 18th!
I will continue to order from them. The only reason it’s not 5 stars is due to the plethora of emails after my purchase, which I had a difficult time opting out of, as the option is hidden in a paragraph.
But that is worth the savings I received on the several perfumes we purchased.
OH! They also have an app, which I am going to use today to order again!
Super excellent product, at excellent prices!