Screenshots

Description

Francis EV Charging Mobile Application allows users to locate and navigate to the nearest charging stations and complete a paperless charging session. Become a member, access, and edit your account (including your profile and billing information), request RFID cards, and receive charging status notifications. Contact our 24x7 Customer Support team to Report a station issue directly from the Mobile app with the ability to provide a description and pictures. We give you complete control and visibility to your charging activity!

What’s New

Version 4.1.1

App Improvements and Minor bug fixes

Ratings and Reviews

2.5 out of 5
6 Ratings

6 Ratings

1122abdy33 ,

Dear lord

EV charging is a technological advancement. This app appears to be more broken then a 1979 Chevy. An account can be created on the website with name and phone. But then it constantly says that the email ID doesn’t exist. But then you can’t add a new one because the phone number is already attached. The website is terrible and the app doesn't even really exist. It’s just an illusion. Good business concept but horrific execution.

TX-Jeff_00000001 ,

App does not work on AT&T LTE

This app gives a “not registered” error when logging in when my phone is on AT&T LTE, making it unusable on road trips. It only works on WIFI. Also, I don’t like having to prepay and add more money to my account manually. EVGo and Tesla charge my credit card after my charge session ends without my having to worry about my balance. In addition, having to pay multiple $1 session fees when the chargers stop charging randomly before I’m finished charging is unethical. I do appreciate having more chargers in OK and hope these issues get resolved.

Developer Response ,

We appreciate your feedback on the app. We are delighted to inform you about our new app version released this week which have fixes for low network problems, New payment methods including Auto reload. If you had any failed session and amounts are dedicated our team will be happy to process refunds. Please email us to evg@francis.energy for such queries. Request you to try the new updated app for better experience.

Thank you
App support

App Privacy

The developer, EvGateway, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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