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Description

FREE NOW is a licensed ride-hailing app for Black Cabs, PHVs and taxis in 10 European countries. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app


FEATURES

- Safety first, you can choose a taxi with a partition screen to allow for social distancing between driver and passenger.
- Highest quality drivers, fully licensed with all PHV drivers met and onboarded face-to-face.
- The only ride-hailing app where you can choose an electric Black cab, Eco Taxi or electric PHV every time you take a trip! Same great service, lower environmental impact.
- Convenient prebook feature on black cabs and taxis available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and Accessible taxi options are wheelchair accessible for those requiring extra assistance.


STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREE NOW for business account.

EASY AIRPORT TRANSFER
Book a black cab or a taxi last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREE NOW pickup point within your terminal.

FREE NOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin Tegel, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black Cab: Iconic British taxi with high-quality knowledgeable drivers
EV Black cab: Electric iconic British black cab
Ride: Private-hire with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs

Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel

TRAVEL ALL OVER EUROPE
The FREE NOW service is available across 10 countries in over 100 European cities, among them:
UNITED KINGDOM: Brighton, Edinburgh, London, Manchester, Nottingham, Oxford, Reading, Derby, Leicester
IRELAND: Cork, Dublin, Galway, Limerick, Waterford
GERMANY: Aachen, Augsburg, Berlin, Bochum, Bonn, Bremen, Cologne, Dortmund, Dresden, Düsseldorf, Duisburg, Essen, Erlangen, Frankfurt, Gelsenkirchen, Hamburg, Hannover, Ingolstadt, Leipzig, Lübeck, Mannheim, Munich, Mülheim/Ruhr, Nuremberg, Offenbach, Potsdam, Stuttgart, Westerland (Sylt), Wiesbaden
AUSTRIA: Salzburg, Vienna
POLAND: Katowice/Silesian Agglomeration, Krakow, Poznan, Tricity (Gdańsk/Sopot/Gdynia), Warsaw, Wrocław
ITALY: Milan, Rome, Turin
PORTUGAL: Lisbon, Porto
SPAIN: Barcelona, Madrid, Sevilla, Valencia
ROMANIA: Bucharest
FRANCE: Paris, Lyon, Nice, Cannes, Lille, Bordeaux

FREE NOW (formerly mytaxi) and Hailo joined forces in 2016 to keep you moving as UK's and Ireland's leading black cab and taxi app. Following in 2020, Kapten joined FREE NOW in the UK, adding private hire vehicles to the offering in London, together with black cabs on one platform for the first time.

SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch at uk.support@free-now.com in the UK, or ireland.support@free-now.com in Ireland.

What’s New

Version 10.57.0

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.8 out of 5
27.5K Ratings

27.5K Ratings

AnetaG ,

Excellent service in Rome

I used the taxi service in Rome to request a car at 4:30am. I was worried about looking for a car so early on a Sunday morning so I booked the service the night before. I received a confirmation that a driver accepted the ride and felt better about it. The next morning about 15 min before the pick up time the app showed that the driver has canceled the ride. Fortunately I didn’t have to do anything. The app automatically looked for a new driver and a taxi came about a couple of minutes later than the original booking time. We could see on the map as the driver was approaching and the app showed his contact info.
Our destination was the airport and the driver charged us the flat fee as shown on the original estimate and as advertised on all taxis. There was no overcharge for the driver getting to our address as I have seen so many people complain about. The driver was nice and courteous and the car and the ride itself were excellent. I highly recommend the service.

DrumMachine385 ,

Perfectly decent taxi-hailing app.

I have been using MyTaxi since early January while studying abroad outside of Madrid and have been very happy with it. I am almost always able to get a ride on-demand, and the taxi drivers who have picked me up have been very cordial and professional. Yes, the taxi drivers usually turn the meter on when you request a ride, not when they actually pick you up, and yes, the cost-estimates are sometimes inaccurate, but this is a taxi-hailing service, not a ride-share service. If you expect this app to function exactly as does Uber or Lyft, you’re setting yourself up for disappointment. If you want a reliable, easy-to-use taxi-hailing service, this app is perfectly fine.

icaari26 ,

Misleading Prices

HORRIBLE SETVICE.

I used this app to find a ride from my Airbnb in Rome to the airport.

This app, prior to booking, it gives you an estimated cost for the trip, just like Uber, but I ended up paying 20 euros more than the estimated cost. At first, I was okay with the price, but when I paid I realized that the driver had added an additional 5 euros for God knows what. I didn't want to argue with him, but instead I decide to contact customer service so I emailed them. They told me that “per their local taxi regulation, supplements could be applied on top of the metered fare for luggage and for extra passengers, from the fifth passenger onwards.” And I understand that, but I booked a car for 5 people only 4 made it, and each of us had 1 luggage avg. less than 50lbs. So I don’t understand where this charge came from, I felt scammed. It would be nice if they disclosed this “supplemental charge” before hand and their estimated rates weren’t so off. For now I wouldn’t recommend using this app to anyone- I wish I would’ve used my preferred option, Uber. They are more reliable and I can always count that their estimated prices are always on point. Also, if your Airbnb or hotel offers a shuttle option take it, quite frankly, ANYTHING IS BETTER THAN THIS APP AND THE TAXI DRIVERS.

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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