Free2move | Car Share & Rental 4+

Car-sharing App | Rent a car

Free2move Deutschland GmbH

    • 4.8 • 13.3K Ratings
    • Free

iPhone Screenshots

Description

Free2move!
Thousands of cars are at your fingertips. Our cars free-float around inside major city centers, making it easy for you to hop into the first one that catches your eye. Car-sharing is a new way of car rental. No car rental offices, no paperwork, and no waiting lines. Parking and fueling/charging are free. All the perks – no strings attached. That's the Free2move car-sharing app.


You can use Free2move for...

• SHORT TRIPS
Car-sharing as you know it best: Super short spontaneous trips for chores, commutes, and outings in the city.

• MEDIUM TRIPS
Medium-length trips for an afternoon or a day – out in nature or to visit your favourite outlet shopping centre.

• LONG TRIPS
Long trips up to 30 days for holiday travels – or simply so that you can keep a car for yourself (you pay per km).

• AIRPORTS
To get to or away from the airport. Our cars are available at several major airports in Europe's top destinations.

• BUSINESS TRIPS
Car-sharing offers you a comfortable and cost-effective way to travel for business – with premium cars and convenient travel invoicing.

• CORPORATE PERKS
An affordable corporate mobility perk. Offer your teams car-sharing – a comfortable way to travel for business and your travel admin an easier way to manage travel claims.


We care about improving life in cities. Studies say that car-sharing reduces private car ownership and traffic congestion in cities. Each shared car takes up to 11 cars off the streets.

Enjoy the largest electric car-sharing fleet in Europe with Free2move. Our mission: To grow our electric fleet every year. Join the movement now.

• FIND CAR-SHARING IN YOUR CITY NOW:
Amsterdam, Berlin, Cologne, Dusseldorf, Frankfurt, Hamburg, Madrid, Milan, Munich, Paris, Rome, Stuttgart, Turin, Vienna, Washington.

What’s New

Version 5.2.0

Free2move Rent (car rental) is now available in the App! Choose from over 400,000 cars in 170 countries.
To get started, go to Menu > Rental cars. Enjoy your ride!

Ratings and Reviews

4.8 out of 5
13.3K Ratings

13.3K Ratings

WashNative ,

Sneaky changes

I want everyone to see this BAD review.
It was a lot better when it was car2go, it hasn’t been a month yet and I hate it.
Car2go would include your total trip price plus $1 extra for their trip fee and then your taxes. If you made a complaint even in the app they would adjust the credit. With Sharenow, packages up to 1 day or longer charge for the trips included price, PLUS EXTRA (0.19) for miles, taxes and fees. They do not respond to your app reviews or adjust your account, you literally have to call in or send a direct email to be heard. Most cars I get are dirty, brakes are loose, or the engine is Rocky. The Mercedes are a bit better than the standard fleet cars, but are still dirty when you get them. Cleaning up after other people every time cuts into the time you have to enjoy the car. These car sharing companies come into big city and think of how to profit off of the people in the biggest way possible. I’ve spent thousands with this company and come to the realization that it’s just cheaper for me to purchase my own car. I also requested a refund for extra charges before, I was told I would receive about $13 for the refund and my account literally reflected $2 for a refund. I didn’t even argue anymore. The price for a car note, insurance, gas, and parking would still come out cheaper than Scam now.

FibZor ,

Needs updating

I recently had my debit card replaced due to fraud. After I receive the new one I forgot to update it on the service and used a car and was charging $9.60, after the system told me that I had an outstanding balance on the account I updated my debit card on the app thinking that it would instantly take the $9.60 out of my account like most services do these days. No it did not I was required to call customer service and have them submit the issue to their billing department and take an extra 2 to 3 business days to have it resolved. This is the very inconvenient way of taking care of your customers, This needs to be updated so that the application does everything and I don’t have to call customer service to have this type of issue resolved like this. If I update my card on your app it needs to take the money that is owed off of said card instantly. I will not be giving any more stars than one star until this issue is re-programmed and updated.

Mms542 ,

Horrible customer service

Recently they debuted a new pricing structure under the guise of giving their customers more options. You now select what measure of time you want to be charged for before your ride. It’s actually just a very non-consumer friendly way to squeeze more money out of their customers per ride. Without ANY improvements. Specifically, having more/better customer service agents. You will wait at least 30 minutes on hold to talk to a human, even if you’re experiencing a problem with your current rental. Maybe your car won’t unlock (while you’re being charged and cannot rent another), your rental won’t end, whatever - you’ll wait 30 minutes. I once had to take an Uber because I waited FORTY minutes for a customer service agent while my car wouldn’t unlock and my card was being charged. You will wait 3-4 business days for a response to an email. And then when they inevitably respond with something totally unhelpful and you respond, you’ll wait another 3-4 business days to hear back. Just invest in more expedient customer service, keep the old pricing structure but raise the per minute/hour/day rates, and I’ll be a happy customer again.

TLDR; not transparent with pricing, poor customer service, but useful when it works. Look elsewhere if there’s another service available in your area.

App Privacy

The developer, Free2move Deutschland GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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